Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Please HELP! External Hard Drive Recovery

06 Jun 2013   #1

Windows 7 Home Premium 32bit
Please HELP! External Hard Drive Recovery

Hi guys, I've got an External USB Hard drive (WD Elements 500GB) which has suddenly stopped working.

What do I mean by not working.. well the Disks don't show up in 'My Computer'.. The device IS however showing up as a USB Device. It has 3 partitions: Two FAT32 and 1 NTFS.

So I searched the web for a solution, got messing about in DISK MANAGEMENT. It showed that my HD was online, bit did not show the 3 partitioned drives.. just showed 495GB of free space.

UNFORTUNATELY I tried 'Convert to MBR' , thinking this might help. It didn't. No change. I'm not sure what format the drive was in before, if the formats are compatible or if I just destroyed my access to any data that was previously on the HD.

I went into the DISKPART menu in the Command Prompt and got the disk details:

Status: Online
Current Ready only state: No
Read-only: No
Boot Disk: No
PageFile Disk: No
Hibernation File Disk: No
Crashdump Disk: No
Clustered Disk: No

My QUESTIONS ARE: 1) Is there any way to salvage my data?
2) Have I fu##ed up by converting to MBR.
3) Will I have to send my HDD to the Data Recovery people (min $741 quote)

Thanks for reading this far, any Help is MUCH appreciated.

My System SpecsSystem Spec
07 Jun 2013   #2
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit

What you can try, which will cost something, but a lot less than professional data recovery, is using a well-known data recovery app to see what it can find and recover. The download and trial is free -- so at least you can see how well it works without spending anything. Since this does not use the partition table to find files and directories, it tends to work well in these situations.

The actual recovery requires purchasing a license -- but that can be installed without rebooting or reinstalling the app. If you're interested in this, go to Runtime Software and read about their RecoverMyFiles app.
My System SpecsSystem Spec
07 Jun 2013   #3

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Another method is to make a bootable Ubuntu disk - boot from the disk and use the TRY option the drive will show up and you can open it as you do in Windows and recover info / data form it to another source / drive / stick etc

Download Ubuntu Desktop | Ubuntu save to downloads then make the disk using something like ImgBurn set the BIOS to boot from the optical slip in the disk and let boot.

The drives in or attached to the machine will show up down on the left hand side of the screen just click on them and open > open etc etc

I am a way form home at the moment or I could send some pics of what I mean. but this is wuite good Ubuntu 12.10 (Quantal Quetzal) Screenshots

This is a good method for "unlocking" drive s that cannot be read too or the password is forgotten as long as you have one of those USB gadgets to hook up a drive externally.

Attached Thumbnails
Please HELP! External Hard Drive Recovery-ubun.png  
My System SpecsSystem Spec

07 Jun 2013   #4

Windows 7 Home Premium 32bit

Thanks guys, !!!
My System SpecsSystem Spec

 Please HELP! External Hard Drive Recovery

Thread Tools

Similar help and support threads
Thread Forum
External SATA Hard Drive - Recovery
I was using my Acer AO 532h - with Windows 7 Starter - to do a back up of a 500GB external hard drive. This source drive was an Iomega (aka Jmicron aka Seagate) 500GB 2.5 in. SATA drive. It held the backup files for the Acer internal hard-drive (this latter had also gone u/s just recently - hence...
Hardware & Devices
Best external to external hard drive synchronized backup plan?
So I want to clone one external 2TB with another. So one drive is the main use one and another the backup one. So I copy everything over to backup and i store the backup at another house and then I start using the main: deleting and adding/editing files. What is the best software or whatever to...
Hardware & Devices
Help Restoring Windows 7 Recovery Disk to External Hard Drive or USB
I have an Acer Iconia W500 that came preinstalled with Windows 7 32bit Home Premium. I made recovery discs from the tablet before installing Windows 8 on it, which runs great. What I would like to do, if possible, is to use those Windows 7 restore discs and restore them to an external hard drive...
Installation & Setup
how to make your internal hard drive into and external hard drive ?
I have an internal hard disk not in use ,and I would like to make it as external disk ! I looked on the net and I found I should have the " encelsure " butt I think I wont find it here in my city . So is there another way ? like usb -esata cable ?
Hardware & Devices
Internal Hard Drive acting like an External Hard Drive
Hi guys, I'm new on any sort of forums so go easy if it's a stupid question..but here goes. Me and my brother built me a new computer from scratch (he did the building - i did the watching). To cut a long story short - I purchased an internal hard drive from Overclockers UK. It's a Samsung...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:47.
Twitter Facebook Google+