Drive letters not assigning to DVDROM or external drives on notebook

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  1. Posts : 14
    Windows 7 Pro 64bit
       #1

    Drive letters not assigning to DVDROM or external drives on notebook


    I have an ASUS K52Jc running Windows 7 Pro 64bit. My DVDROM and external drives don't show up in My Computer, but are visible in Disk Management with no drive letter assigned. When I manually assign a drive letter it shows up for a second then disappears. Have also tried to assign a drive letter using DISKPART rom the cmd line to no avail. Does anyone have any ideas ?
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Try inserting a CD/DVD into the drive? Does it show up with a drive letter now?

    Regards,
    Golden
      My Computer


  3. Posts : 14
    Windows 7 Pro 64bit
    Thread Starter
       #3

    no it doesn't
      My Computer


  4. Posts : 7,061
    Windows 7 Home Premium 32 bit
       #4

    Hi hillsdave,

    Try this.

    Download v 0.8.1 of the drivecleanup.zip from Drive Tools for Windows.

    Unzip it to a folder, say drivecleanup.

    You will have two folders Win32 and x64 each containing DriveCleanup.exe for 32 bit and 64 bit respectively.

    Since you have a 64 bit system, you will use the DriveCleanup.exe in the x64 folder.

    Remove all USB storage devices from your system (except your Keyboard and mouse) and reboot.

    Right click on the DriveCleanup.exe in the x64 folder and run as administrator.

    After the clean up act, reboot and plug in your USB devices. The USB devices will be installed afresh. Check whether these get a drive letter that sticks. ( What you have done is to remove all non-present devices and drive letters associated with them and start with a clean slate.)
      My Computer


  5. Posts : 14
    Windows 7 Pro 64bit
    Thread Starter
       #5

    Tried what you suggested, still no change, drive visible in Disk Management, but manually assigned drive letter disappears almost immediately. Thanks for the suggestion though Jumanji.
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #6

    Can you succesfully assign (or reassign) drive letters to usb disks/sticks?
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #7

    Same problem in Safe Mode?
    Same problem on Clean Startup? Troubleshoot Application Conflicts by Performing a Clean Startup . Revert back to normal boot after testing!
      My Computer


  8. Posts : 14
    Windows 7 Pro 64bit
    Thread Starter
       #8

    no, same thing happens
      My Computer


  9. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #9

    hillsdave said:
    no, same thing happens
    Are you refering to post #6 or #7 (or both)?
      My Computer


  10. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #10

    Post screenshot of disk management please
    Disk Management - Post a Screen Capture Image
      My Computer


 
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