Wd external hardrive help, turns on but doesn't show


  1. BlueT
    Posts : 4
    Windows 7 Ultimate x64
       New #1

    Wd external hardrive help, turns on but doesn't show


    Hi, can someone please help me, I have all important files on my external hard drive and now it doesn't want to work. I connect it and the computer sounds like it has something connected but it does not show up on my computer or anywhere else I connect it. The light turns on and it flashes every 5 to 10 seconds but nothing. After a couple of seconds the computer makes a sound like if its disconnected but its still connected to the computer. It also makes a weird sound when I connect it for a couple of seconds and then it stops....I dunno what to do! I tried everything and nothing! Tried different cables, different computers and nothing, please anyone help!
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  3. TVeblen
    Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       New #2

    "It also makes a weird sound when I connect it for a couple of seconds and then it stops"
    Can you explain this in more detail?

    Is this an "desktop" external drive with it's own power supply, or a "portable" external hard drive that gets its power from the PC over USB?
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  4. BlueT
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Yes thank you for your help, the noise is like a beeping noise, but really low and it only lasts a couple of seconds. Its a portable device that it gets power when I connect it to my PC.
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  6. jumanji
    Posts : 7,055
    Windows 7 Home Premium 32 bit
       New #4

    Please post a screenshot of Windows Disk Management with only the problem external drive connected.

    Disk Management - Post a Screen Capture Image

    (Click on the "show/hide action pane" button in the toolbar to hide the action pane, so that you get a full view of the Disk Management Window.)
      My Computer
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  7. Mark Phelps
    Posts : 1,379
    Win7 Pro 32-bit, Win8 Pro 32-bit
       New #5

    I had really bad luck with WD drives last year, in that three failed on me, one only a few months old.

    If I were you, I would go to the WD site, download the drive health check utility -- and run it against the drive.

    If it reports major errors, and the drive is still under warranty, you might be able to get a free replacement.
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  8. BlueT
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #6

    jumanji said:
    Please post a screenshot of Windows Disk Management with only the problem external drive connected.

    Disk Management - Post a Screen Capture Image

    (Click on the "show/hide action pane" button in the toolbar to hide the action pane, so that you get a full view of the Disk Management Window.)
    Ok let me see if I can get what you're asking for
      My Computer
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  10. BlueT
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    Mark Phelps said:
    I had really bad luck with WD drives last year, in that three failed on me, one only a few months old.

    If I were you, I would go to the WD site, download the drive health check utility -- and run it against the drive.

    If it reports major errors, and the drive is still under warranty, you might be able to get a free replacement.
    I had mine for years now and it was fine, I had it for about 5 years or more and it worked fine. When I bought it was $110 on special lol now I can get one on eBay for half the price =/
      My Computer
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