Dell Inspiron 17 n7010 laptop with windows 7 home i5 6 gb ddr3 ram. cd/dvd rom shows up in bios but not in computer. It does show up in device mang with a code 39 error. how do I correct this issue... I don't know anything about regit or how to do it.
open REGEDIT and bowse to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
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Open the Hardware and Devices troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Configure a device.*
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
And Fix problems with CD or DVD drives that can
And read Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
Tried the right click cd/dvd and uninstall then reboot.... same problem.... thanks
Ok this is the screenshot
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