New
#1
Two USB ports not working
Hello! I have a bit of a problem. I have an Acer Aspire 5733Z-4633 and upon receiving it, I reinstalled Windows 7 to get rid of all the bloatware and useless things that were taking up space on the hard drive. Upon doing this, two out of three of my USB ports stopped working for some reason. When I look at Device Manager, it says everything is up to date:
I didn't really care about this, considering I had the one that did work. By a stroke of horrible luck though, that USB stopped working too (completely a hardware problem though, no software involved with that breaking. I plugged something in and it literally ripped something out of the USB after I took the plug out). Now, I have these two USB ports that really should work, but they don't. I am almost certain that they worked fine before I reinstalled windows, so that rules out a problem with the hardware. But everything that I've read suggests that its a hardware problem, so I'm a bit confused with what could be going on.