New
#1
NP504 Weird malfunctions, unable to connect to powerlines
I know that on might not know about this, if anyone knows anyone or anywhere i could get better advice, could they please tell me? I would really appreciate it.
My NetComm NP504 which is an powerline Ethernet Adapter recently started not working, the light signifying that it is connected to the powerlines went off. The adapter has been working for about 6 months now and for it to break down suddenly is surprising.
Here are some details:
Adapter been working fine for a few months
My internet started derping so I decided to restart the router
After i restarted the router, my adapter still would not connect, yet all the lights signifying that it was working properly were blinking fine.
Since it wasn't connecting, I reset the adapter using the reset button and after that, the light saying that the adapter was connected to the powerline would not turn on.
After that I pulled out both adapters, one that was connected to the router and one that was connected to my computer, and plugged them right beside each other on a power socket. The powerline light lit up for around 10 seconds then turned off again. I reset both adapters and it still went like this.
Now when the adapters are plugged in, the lights signifying Ethernet connectivity and Adapter powered are on, but not the light signifying connected to the powerline.
I am sure that my houses' powerlines are perfectly fine, as the adapter was working before, and there have been no power surges that I have been aware of.
Windows network troubleshooter just says that default gateway not available as seen in the pictures.
does anyone have any ideas how I may make my adapter work again? or do i need to get a new one?
here is the link to my adapter on the NetComm website: NP504 - 500Mbps Powerline Adapters with AC Pass-through : NetComm Wireless