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Windows 7: Can not print anything except from notepad or test page

09 Jul 2013   #1

Windows 7
Can not print anything except from notepad or test page

I have a windows 7 machine that I can print a test page and print from notepad normally, but the machine will not print anything from other applications such as word or excel. I monitor the print que, and the test page shows up, but when I print something from word nothing comes up.

I have deleted the printer, remove the print drivers, install a totally differenet printer and have the same issue. I have tried to print from differenet user profiles with the same issues. The printers work great on other computers.

This is happening to both local printers and network printers. The printers are recognized and test prints works fine.

Any ideas?

My System SpecsSystem Spec
14 Jul 2013   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

Some things to try:

Stop and restart the print spooler service

Services - Start or Disable

Scroll down to Print Spooler. It should be started and set to automatic. If it is, stop the service and restart it and try to print.

Start> In search box type Devices and printers> Enter> Confirm your printer is set to default, and not the Microsoft XPS Document writer

If not, right click the printer and choose Set as default printer

Start> All programs> Administrative tools> Computer management> Device manager> Expand printers and look for yellow exclamation marks

Start> In search box type troubleshooting> Enter> Under Hardware and Sound> Use a printer> When the troubleshooter opens, click on next and follow instructions

A Guy
My System SpecsSystem Spec

 Can not print anything except from notepad or test page

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