Windows mostly not detecting USB device


  1. Posts : 13
    Windows 7 Home Premium SP1 64 bit
       #1

    Windows mostly not detecting USB device


    My laptop runs Win 7 Home Premium, all patches. I had an LG 500G phone and was able to connect it via a USB cable and copy off pictures. I lost that phone and got another. Connected it, Windows went "boo-doop", and that's it... no new drive, nothing in Device Manager, nothing. I tried re-installing the latest drivers from LGs site. Nothing. How can I try to get it to see the memory in my phone again?
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #2

    Do you have a memory card in the phone?

    While the phone is connected,

    You may have to go to settings and tools/ USB mass storage device/ enable.
      My Computer


  3. Posts : 13
    Windows 7 Home Premium SP1 64 bit
    Thread Starter
       #3

    derekimo said:
    Do you have a memory card in the phone?
    No. I did have one in the old phone, but I think I was able to attach it before I had the card.
    While the phone is connected, You may have to go to settings and tools/ USB mass storage device/ enable.
    That vaguely rings a bell, but I can find no such option now :-(
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #4

    Is that the same brand phone you mentioned above?

    I'm pretty sure you need a memory card in the phone.
      My Computer


  5. Posts : 13
    Windows 7 Home Premium SP1 64 bit
    Thread Starter
       #5

    Just to close the loop on this... adding a memory card did get my phone recognized again.
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    Glad to hear you got it sorted, Thanks for posting back. :)
      My Computer


 

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