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Windows 7: windows detected a hard drive problem

17 Jul 2013   #1
whatfor

home premium 64 bit
 
 
windows detected a hard drive problem

keep getting this message pop up every few minutes 'Windows detected a hard drive problem'.
I ran a disc check and it found no problems with the disc. Should I take this message as gospel and invest in a new drive...there is a lot of data on this drive that I dont want to lose.
Message attached and disc check results attached




Attached Images
windows detected a hard drive problem-disk-fail-message.jpg windows detected a hard drive problem-disk-check.jpg 
My System SpecsSystem Spec
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17 Jul 2013   #2
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by whatfor View Post
keep getting this message pop up every few minutes 'Windows detected a hard drive problem'.
I ran a disc check and it found no problems with the disc. Should I take this message as gospel and invest in a new drive...there is a lot of data on this drive that I dont want to lose.
Message attached and disc check results attached

Hi whatfor,

I apologize for all the inconvenience this issue has caused and promise you that I will do my best to resolve this issue to your satisfaction.

Kindly run the diagnostics on harddrive of the system following the link below:

http://dell.to/16amSi5

This would confirm if the harddrive has failed or not. Please keep us posted with the results.

If you have any further queries, please feel free to contact us.
My System SpecsSystem Spec
17 Jul 2013   #3
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I just want to add that the FIRST thing you should do in a case like this is back up your data.

The reason for this is IF you have an actual problem the diagnostic test may be the last thing you do with the drive.

Required nag: You should have your important data backed up anyway. If it is not backed up, it is not important!
My System SpecsSystem Spec
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 windows detected a hard drive problem




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