device manager is not detecting my webcam


  1. labibsharar
    Posts : 73
    Windows 7 Ultimate x64
       New #1

    device manager is not detecting my webcam


    yesterday i uninstalled the webcam driver via device manager and i installed dell webcam central.but now dell webcam central is showing "please plugin a supported device".and the device manager does not detect my webcam(it dosent even have the colum imaging devices) ,and face recognition is saying ,"unable to process biometric data please check camera"
    my laptop details:M11x R2 Specs & Latest News | Alienware | The Verge please help me
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  3. Sub Styler
    Posts : 740
    Windows 7 Ultimate x64
       New #2

    Webcam Central is the software, you will still need the driver for the webcam. is this a USB camera? When you plug it in you should be prompted in the notification area of a hardware change and have the option to install the driver.
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  4. TwoCables
    Posts : 1,476
       New #3

    labibsharar said:
    yesterday i uninstalled the webcam driver via device manager and i installed dell webcam central.but now dell webcam central is showing "please plugin a supported device".and the device manager does not detect my webcam(it dosent even have the colum imaging devices) ,and face recognition is saying ,"unable to process biometric data please check camera"
    my laptop details:M11x R2 Specs & Latest News | Alienware | The Verge please help me
    I'm not sure if this will work, but right-click your computer in Device Manager (the trunk of the tree at the very, very top) and choose "Scan for hardware changes".

    Failing this, you could try this: open the Devices and Printers control panel and click "Add a device" located on the toolbar.
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  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #4

    Hi.. there .. Dont think the OP has given us all the facts


    my webcams showing strange colors
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  7. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #5

    Thank you maxie.

    Did your camera work when Windows 7 Home Premium was installed?
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  8. labibsharar
    Posts : 73
    Windows 7 Ultimate x64
    Thread Starter
       New #6

    my camera is built in
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  10. SandeepP
    Posts : 1,007
    Winndows 7 32 bit
       New #7

    labibsharar said:
    my camera is built in
    Hi labibsharar,

    I understand that camera stopped working after you removed the driver. Please check the link below for troubleshooting the webcam of the system:

    http://dell.to/13p4Bgg

    Also, post the screenshot of the device manager so we can check and advise further:

    Screenshots and Files - Upload and Post in Seven Forums

    Keep us posted with the results so we can advise you further.
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  11. TwoCables
    Posts : 1,476
       New #8

    labibsharar said:
    my camera is built in
    Did you try what I posted above in Post #3?
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  12. Vertex
    Posts : 477
    Windows 7 Ultimate 32 Bit, Windows Developer Preview, Linux Mint 9 Gnome 32 Bit
       New #9

    If all else fails, you may need to do a system restore to a date before you uninstalled that webcam driver.

    Type system restore on the Start Menu search bar. Open System Restore and choose a date before you uninstalled that webcam driver.

    You may also use a trial software such as Driver Magician to search and download the correct driver for the webcam to try and get it working again.
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