Weird DVD drive issue on laptop


  1. ipalmer642
    Posts : 3
    Windows 7
       New #1

    Weird DVD drive issue on laptop


    Hi,

    I have just purchased Fritz Chess 13 from Excalibur publishing, which is a game installed through inserting a DVD and following prompts etc. But my laptop (ASUS A53E) won't recognize the disk. More accurately, it recognizes SOMETHING (after several moments) but says that the disk is blank: "4.26 GB free of 4.26 GB". When I double click, there are no files apparent on the disk.

    Here's the weird thing though: when I put the Fritz DVD into my computer, 'run fritz setup' pops up straight away, as expected. And when I insert other DVDs into my LAPTOP, they work fine. So the problem is seemingly with neither with the Fritz disk OR the laptop's DVD drive, yet there clearly is a problem - so I am really confused and frustrated.

    I have only tried inserting film DVDs into my laptop thus far, which have all worked fine. I rang up a technician on my 'Whatever Happens' insurance scheme, and he had literally no suggestions and told me to go into my nearest branch. Really hoping someone can help me out on here and save me lots of time!

    I am in no way a computer expert so assume no prior knowledge in your explanations!

    Cheers,

    Isaac
      My Computer
    Quote Quote

  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #2

    Hi Isaac Welcome to Seven Forums .. This is a weird problem you have . As you have stated the Drive seems to be working perfectly .. Actually this has happened to me too in the past .. But usually with older software . Only have one suggestion Insert the DVD into the Drive when it stops spinning . Reboot your computer . If it does not work I would take it back to where you bought it from .
      My Computer
    Quote Quote

 

  Related Discussions
http://prntscr.com/cec70c Hello guys! I am actually a new owner of a Dell Laptop and everything was fine but after a recent windows update almost all the the icons on my laptop are not showing up, instead it is replaced by a default image atop the actual icon image. How can this be fixed?
Hello, My laptop has begun shutting down. No over-heating, no blue screens, no reboot attempt. Just black screen, laptop is off. This was mostly occurring during playing a heavy full screen game but these are now occurring randomly as well. It had been working fine until last Friday when I had...
Weird laptop display issue
in General Discussion

This is an issue my co-worker just asked me about on his personal Dell laptop, which is 2-3 months shy of being 2 years old. It has Win7 Home Premium, 64-bit, Core i5 processor, and 6 GB RAM. He said it did this several months ago, when the original battery started wearing out, but then it...
Acer Aspire 5738G 4 GB RAM 500 GB HD Nvidia Grapics 1GB Ehm, how can I explain this...? Last weeks, my computer is acting weird. Every now and then it freezes, and gets slow. The screen blinks, and internet connection is gone. Then the toolbar changes color, and after a while it blinks...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 01:07.
Find Us