New
#1
new lcd causes gateway laptop to turn off immediately
Gateway nv50a02u Laptop came in with a broken LED/LCD screen Cracked across the center. Booted machine up and using an external monitor determined that everything else seems ok. Quick hardware test with MRI bootable cd confirmed that everything was fine. (we use this to determine if machine was dropped or stepped on) Confirmed with customer that he jerked the lid open from the right corner and the screen snapped. Opened lcd cover and using model number off of the old screen we ordered a new one. After new LED/LCD arrived I pulled battery, memory, hard drive, wifi card, and dvd drive out of machine as well as clearing all static charge on the mobo. I used a wrist strap connected to a grounding wire that runs to the ground strap on a nearby wall plug. after replacing the led/lcd I plugged in only the power adapter. apon pressing the power button the power light comes on for 2 seconds and goes off. I then placed memory and dvd drive to see if it would post but to no avail. I pulled the bios battery for 3 hours (as I could not determine where the clear cmos pads were) and still no boot. I have asked gateway and they are telling me to pay them 130.00 and they will walk me through troubleshooting it. (they are horrible now that they are owned by Acer). There does not seem to be a lid switch that I can Identify but I am unable to determine if there is one built into the lcd or not.
Anyone have an Idea?
Anyone???
Last edited by mohavepc; 30 Jul 2013 at 22:06.