Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Seagate GoFlex Unknow device

30 Jul 2013   #1

Windows 7 Utilmate x64
Seagate GoFlex Unknow device

Hello, I have a goflex seagate 500gb usb 2.0 it as working fine yesterday. Now i plug it in it installed a unknow device. can t see it in disk management or other programs. tryied different cable and pc still the same. my information on that is crucial. The disk is spinning fine.

My System SpecsSystem Spec
30 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

I had a GoFlex at one point. Now I have a 2.5" - 500GB internal hard drive that I use for backups. Excellent hard drive. But I had nothing but trouble using the external hard drive.

I found that the bridge connector - the portion of the external drive that plugs into the standard SATA connectors on the 2.5" drive - was loose. If I applied pressure in and up I could get it to connect. If I let go it disconnected.

Decision time: You can pry the bridge connector off of the external shell casing. This will expose the SATA connectors. Unfortunately the casing is in the way of the normal connectors you would use to connect it to a desktop. This means you must pry open the casing to remove the standard 2.5" hard drive inside. This will void any warranty if there is one still valid. So there's the decision: data or warranty? No warranty, no decision - remove the drive.

Now connect the drive directly to the PC like any other SATA hard drive. You should be able to get to your data that way.
If the drive is not recognized (in BIOS or Windows) connected directly then it may be defective. Post back if this is the case.
My System SpecsSystem Spec
30 Jul 2013   #3

Windows 7 Utilmate x64

thank you sir. Thinking of prying the case off but guess their is no other way. it works now. so it was the connector that loose then
My System SpecsSystem Spec


 Seagate GoFlex Unknow device

Thread Tools

Similar help and support threads
Thread Forum
Seagate GoFlex Desk external 1TB drive not accessible
Hello, I have the above USB 2.0 external HDD* with important data that I'd like to access on my Win7 machine. It isn't assigned a drive letter in Computer Management > Storage > Disk Management, and the only available options on the context menu are 'Delete Volume...' and 'Help'. I also can't...
Hardware & Devices
Ext Seagate Goflex 1TB not initialized, can't view in partition wizard
A lifetime of data on it. Found other posters here with the problem which led me to post. It was working fine and due to whatever it now doesn't show up in explorer. It's a USB3. I tried on multiple computers and USB 1 and 2, running Win 8 and Win 7. Shows up in device manager and shows up...
Hardware & Devices
Seagate GoFlex Desk Driver
I purchased a 2TB Seagate GoFlex Desk External HDD and Windows did not auto-detect it. So I went under Device Manager and under Other Devices, the Seagate drive was listed with the yellow exclamation. It shows that the driver is not found. I had windows search online and it found nothing. The...
Is the Seagate GoFlex Desk a good HDD?
Hello, I just went out and purchased a Seagate FreeAgent GoFlex Desk 2 TB USB 2.0 hard drive for about $100 because I thought it was too good to pass up. Now I am having second thoughts, and wondering if I should return it, or if I got a good deal. I need to upgrade my Windows 7 OS to 64 bit...
Hardware & Devices
Best backup strategy with Seagate GoFlex
Hello, I just bought (so it is returnable) a 2 TB seagate usb 2.0 HDD. Since it was only $100, I thought it was too good to pass up... I guess my first question is whether I should use the Seagate software (Memeo) that came with it, or just do my own thing? Second, I would like my 'own...
Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:37.
Twitter Facebook Google+