Device driver installation will not see the hardware

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  1. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #41

    Run MiniTool Kit

    Download Link Minitool Kit

    Checkmark following boxes:

    • Report IE Proxy Settings
    • Report FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • ist Installed Programs
    • List Devices (Don't change any settings)

    Click Go and post the result.
      My Computer


  2. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #42

    Result.txt as requested
    Device driver installation will not see the hardware Attached Files
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #43

    Download Services Repair below

    Services Repair

    Right click on the file and select

    Once the tool has finished, you will be prompted to restart your computer. Click Yes to restart.
      My Computer


  4. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #44

    Done but does not appear to have changed anything...
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #45

    Turn off the pc . Unplug the power cord from the PSU . Remove side case . Remove the PCI NIC card from the PC . . Place the side case back in . Plug the cable back in . Turn on the pc enable the built-in NIC inside the bios . Install the LAN driver from Acer's website .
      My Computer


  6. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #46

    Mixed results.

    Powered down, unplugged Cat 5 cable, placed on side, grounded to case opened it up, removed card, stood up plugged in cable to MB port. Powered up via BIOS and enabled Onboard LAN (LAN ROM option reappeared - it was left disabled), saved. Restarted automatically.

    Ran the autorun.exe in"LAN_Intel_14.7_Win7x86x64_M5810" folder as administrator (folder on desktop).

    Did its thing except it flashed during the early part of the install that it was installing drivers for the 82578DC AND the now removed CT adapter. Install failed because it did not detect any devices to install for.
      My Computer


  7. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #47

    It did come up with a window after restart that stated Device driver software was not successfully installed. The it listed the Device "Ethernet controller" and a little circle icon was spinning as it was "Searching preconfigured drivers folders"
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #48

    What is the brand of the PCI-x1 adapter card ?
      My Computer


  9. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #49

    On the PCI-E card:

    Intel(R) Gigabit CT Desktop adapter, then below that on the card label is 893647 and below the bar code is EXPI9301CTBLK, the other label has the PWA # and MAC #
      My Computer


  10. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #50

    The green light by the onboard port is flashing at the same 2 to 3 sec pulse mentioned before. Yellow is solid. I did reconfirm this am the cable connection is working by hooking my own PC temporarily back up to it to do some updates. No probs.
      My Computer


 
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