Device driver installation will not see the hardware

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  1. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #51

    Its not the cable its a hardware . Its not installing .

    If you delete the items in Device Manager that has restart the PC .
      My Computer


  2. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #52

    Went into device manager. Right clicked on each of the 8 WAN miniport entries and selected uninstall. They did not disappear from the list. The one single entry for ethernet controller did disappear. Closed everything and restarted.

    Windows did autodetect new hardware but said it was unable to install drivers for this device.

    Did not try anything else ie run driver install
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #53

    Does the motherboard only have one PCI-E x1 slot ?
      My Computer


  4. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #54

    It has two 1x PCI-E slots, one 4x slot, and one 16x slot. Was thinking of trying them BUT...

    It is a real Bear trying to pry the cover off the slot. Not properly punched out and frame around slot I opened up was damaged. PC owner will not be impressed I'm sure. Easier to remove the knock outs in an electrical junction box.
    Last edited by Horseshoe; 05 Aug 2013 at 14:52. Reason: spelling error
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #55

    I was going to say try it on another x1 slot .
      My Computer


  6. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #56

    One skinned knuckle later. Installed the PCI-E card in the slot next to the 16x slot. During restart I diabled the onboard LAN. Windows recognized there was a hardware change but did not successfully install drivers. Nor could I. Even used the newest ones from Intel website. Same gren / yellow light pattern as before.

    Is the interface between the hardware and Windows fubar?
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #57

    Could be hardware issue if the Driver isn't installing.
      My Computer


  8. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #58

    Hardware is in MB?
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #59

    When you plug in the cable to the PCI-x1 card the lights come on ?

    Can you open up a command prompt and type in

    Ping google.com

    See how many packets are sent received or lost
      My Computer


  10. Posts : 51
    Windows 7 Pro 64 bit
    Thread Starter
       #60

    Get response: Ping request unable to find host google.com
      My Computer


 
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