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#1
External Keyboard Shut Off
An elderly friend of mine has an HP Smart Screen PC with a wireless keyboard and mouse (running on a shared USB.) The other day she got a message stating that the keyboard batteries needed replacing which she did. Since she changed the batteries, the PC recognizes that there is a keyboard, but the message that the keyboard is being used is not getting to the PC. The USB and mouse are both working fine. Windows 7 diagnostics do not see a problem with the keyboard. I tried a separate wired USB keyboard which also did not work. This makes me think that there is some "switch" in the software that was turned off. Does anyone know if this is possible? Thanks