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Windows 7: Dell XPS 15 L502x never burned a single CD/DVD since purchase.

09 Aug 2013   #11

Windows 7 Home Premium 64bit

After searching Through Net, I found this Firmware, Can I install it.

My System SpecsSystem Spec
12 Aug 2013   #12

Winndows 7 32 bit

Quote   Quote: Originally Posted by Imrankhan View Post
After searching Through Net, I found this Firmware, Can I install it.
Hi Imrankhan,

Unfortunately there is no firmware update available for this DVD drive available with us. As there are no firmware updates available for this drive we would not have the original firmware available for the drive.

And as there is a mechanical failure with the optical drive now updating the firmware might not resolve the issue we have at hand right now.

You can either use USB drive for transferring data and re-installing windows as well or get a replacement optical drive.

If you really require the optical drive then only go ahead for same. You can also buy one of them at the link below:

DELL XPS 15 (L502x) CD/DVD Internal Replacement and Upgrades | Dell

And you can find the steps for installing replacement optical drive at this link:

If you have any further queries, please feel free to contact us.
My System SpecsSystem Spec
12 Aug 2013   #13

Win 7 Pro 64-bit 7601

if you don't really need the drive, you can get a drive caddy and add a second hard drive. Just make sure it states compatibility (or has the right dimension)
My System SpecsSystem Spec


 Dell XPS 15 L502x never burned a single CD/DVD since purchase.

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