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USB portable hard drive does not recognize anymore by Windows
My hard drive portable did connect and functionnal on my laptop ASUS.
Suddenly it is not recognized anymore by Windows, it is not displayed in the Computer window Explorer.
The hard drive is not listed in Computer Management\Storage\Disk Management.
At the beginning, the flash drive was getting work after the reboot. But not now.
The hard drive portable is VERBATIM 1TB.
My OS :
- Windows 7 Professional 64 bits, SP 1
- I applied Windows Updates regularly. Last updates installed on 6-Aug-2013.
I did the following check :
- Connect the portable drive to other PC & LAPTOP. The portable drive is recognized and functional.
- For the laptop ASUS :
. Connect to other USB port. --> not work.
. In the Event Viewer :
. Check error in Applications/Microsoft/Windows/DriverFrameWorks-UserMode/Operational
--> oNLY 1 event and the message is "The Driver Manager service started successfully".
. Check error in Windows Logs/Application
--> 1 warning "LMS Service cannot connect to Inter(R) MEI driver
. Check USB Storage Device - Enable in Windows registry
. In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\USBSTOR , Start value is 3.
Please help.
Yasminth.
Last edited by yasminhth; 11 Aug 2013 at 15:12. Reason: Using wrong term