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23 Aug 2013
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#1
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External Hard Drive not safely removable
I have a Dell Vostro 400 using onboard Intel G31/G33 graphics. When I log into admin user and try to remove my Western Digital My Passport it gives me a message that it could not be removed because a program is using it. I ran Process Explorer and the processes running on the drive were all system processes. I tried running my antivirus on both the pc and the hard drive. I tried running WD Drive Utillities and did a quick self test and SMART test and both passed. I tried plugging other devices on the same port but they did not have problems. Also, if I insert the USB plug on a different port, use a different user, or plug in on my laptop it does work fine.
Note that this happens only sometimes and most of the times after I read or write on the drive it happens.
Should I worry about this or just shut down and remove the drive? It does not seem to be writing or reading anything on the drive because the indicator light is not blinking.
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory 2GB/16GB/4GB
Graphics Card Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution 1600x900(Vostro)/1920x1080(XPS)
Keyboard Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse Dell M-UAV-DEL8(XPS)
Hard Drives Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Internet Speed 100 Mbit/s(Only when IPTV is plugged out)
Antivirus Avast, Malwarebytes PRO
Browser Internet Explorer 11
Other Info Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
23 Aug 2013
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#2
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Externals giving that message is quite common. Many of us have had a similar problem. It is really just a pain and not a problem to be worried about. I would just turn it on when I need it and when you need to remove it, just shut down. Is your sata controller in AHCI mode? If it is, that is one of the features of AHCI, drives being hot swappable. I had a similar problem once even in AHCI mode (a BIOS setting), I installed Intel Rapid Storage driver and have not had the problem since. If you are not in AHCI mode, don't change it or your computer won't boot. There is a way to change it and if you need to know how, we will give you the link to a tutorial. But, unless you have an SSD, it really makes little difference.
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number UNDER CONSTRUCTION
OS Windows 10 Pro/ Windows 10 Pro Insider
CPU i7-8700K
Motherboard Asus Maximux X Apex
Memory 16 GB G Skill Trident 3200C14
Graphics Card EVGA GTX 1080 TI FTW 3
Sound Card On Board
Monitor(s) Displays 3 X Asus 27"
Screen Resolution 1920X1080
Keyboard Logitech G510s/ Logitech G13
Mouse Logitech G502
PSU EVGA 1050 W
Case Phanteks Enthoo Luxe TG
Cooling Corsair H105
Hard Drives 1 M.2 Samsung 960 250 GB, 1 M.2 Samsung 960 500 GB, 2 X Samsung 850 500GB
Internet Speed 24/1
Antivirus ESET/MBAM Pro/SAS Pro
Browser Chrome/ Firefox
Other Info 2nd Rig i7-5930K, Asus X99 Deluxe, 16 GB G Skill DDR4-2800, Seasonic 1050W, Samsung M.2 250 GB, 2XSamsung 840 Pro 256 GB, Corsair H105, EVGA GTX 980 Classified, Phanteks Enthoo Prom M TG case, windows 10 Enterprise and Pro
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23 Aug 2013
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#3
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Quote: Originally Posted by essenbe
Externals giving that message is quite common. Many of us have had a similar problem. It is really just a pain and not a problem to be worried about. I would just turn it on when I need it and when you need to remove it, just shut down. Is your sata controller in AHCI mode? If it is, that is one of the features of AHCI, drives being hot swappable. I had a similar problem once even in AHCI mode (a BIOS setting), I installed Intel Rapid Storage driver and have not had the problem since. If you are not in AHCI mode, don't change it or your computer won't boot. There is a way to change it and if you need to know how, we will give you the link to a tutorial. But, unless you have an SSD, it really makes little difference.
Ok, so there isn't a big problem if I don't care about shutting down to take it out right?
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory 2GB/16GB/4GB
Graphics Card Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution 1600x900(Vostro)/1920x1080(XPS)
Keyboard Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse Dell M-UAV-DEL8(XPS)
Hard Drives Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Internet Speed 100 Mbit/s(Only when IPTV is plugged out)
Antivirus Avast, Malwarebytes PRO
Browser Internet Explorer 11
Other Info Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
23 Aug 2013
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#4
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Right. Sometimes, it just happens that way. I used to have to do it all time. It does not mean there is anything wrong with the hard drive.
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number UNDER CONSTRUCTION
OS Windows 10 Pro/ Windows 10 Pro Insider
CPU i7-8700K
Motherboard Asus Maximux X Apex
Memory 16 GB G Skill Trident 3200C14
Graphics Card EVGA GTX 1080 TI FTW 3
Sound Card On Board
Monitor(s) Displays 3 X Asus 27"
Screen Resolution 1920X1080
Keyboard Logitech G510s/ Logitech G13
Mouse Logitech G502
PSU EVGA 1050 W
Case Phanteks Enthoo Luxe TG
Cooling Corsair H105
Hard Drives 1 M.2 Samsung 960 250 GB, 1 M.2 Samsung 960 500 GB, 2 X Samsung 850 500GB
Internet Speed 24/1
Antivirus ESET/MBAM Pro/SAS Pro
Browser Chrome/ Firefox
Other Info 2nd Rig i7-5930K, Asus X99 Deluxe, 16 GB G Skill DDR4-2800, Seasonic 1050W, Samsung M.2 250 GB, 2XSamsung 840 Pro 256 GB, Corsair H105, EVGA GTX 980 Classified, Phanteks Enthoo Prom M TG case, windows 10 Enterprise and Pro
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23 Aug 2013
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#5
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Also, you may find this helpful. Read the bottom of the tutorial, it will give you an option to try.
Safely Remove Hardware - Eject Device
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number UNDER CONSTRUCTION
OS Windows 10 Pro/ Windows 10 Pro Insider
CPU i7-8700K
Motherboard Asus Maximux X Apex
Memory 16 GB G Skill Trident 3200C14
Graphics Card EVGA GTX 1080 TI FTW 3
Sound Card On Board
Monitor(s) Displays 3 X Asus 27"
Screen Resolution 1920X1080
Keyboard Logitech G510s/ Logitech G13
Mouse Logitech G502
PSU EVGA 1050 W
Case Phanteks Enthoo Luxe TG
Cooling Corsair H105
Hard Drives 1 M.2 Samsung 960 250 GB, 1 M.2 Samsung 960 500 GB, 2 X Samsung 850 500GB
Internet Speed 24/1
Antivirus ESET/MBAM Pro/SAS Pro
Browser Chrome/ Firefox
Other Info 2nd Rig i7-5930K, Asus X99 Deluxe, 16 GB G Skill DDR4-2800, Seasonic 1050W, Samsung M.2 250 GB, 2XSamsung 840 Pro 256 GB, Corsair H105, EVGA GTX 980 Classified, Phanteks Enthoo Prom M TG case, windows 10 Enterprise and Pro
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23 Aug 2013
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#6
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Thank you, so are you sure its safe? It has all my photos and I don't won't to corrupt anything.
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory 2GB/16GB/4GB
Graphics Card Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution 1600x900(Vostro)/1920x1080(XPS)
Keyboard Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse Dell M-UAV-DEL8(XPS)
Hard Drives Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Internet Speed 100 Mbit/s(Only when IPTV is plugged out)
Antivirus Avast, Malwarebytes PRO
Browser Internet Explorer 11
Other Info Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
23 Aug 2013
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#7
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I don't see a thing that could harm your drive. You are just resetting settings on the computer. It has nothing to do with the drive.
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number UNDER CONSTRUCTION
OS Windows 10 Pro/ Windows 10 Pro Insider
CPU i7-8700K
Motherboard Asus Maximux X Apex
Memory 16 GB G Skill Trident 3200C14
Graphics Card EVGA GTX 1080 TI FTW 3
Sound Card On Board
Monitor(s) Displays 3 X Asus 27"
Screen Resolution 1920X1080
Keyboard Logitech G510s/ Logitech G13
Mouse Logitech G502
PSU EVGA 1050 W
Case Phanteks Enthoo Luxe TG
Cooling Corsair H105
Hard Drives 1 M.2 Samsung 960 250 GB, 1 M.2 Samsung 960 500 GB, 2 X Samsung 850 500GB
Internet Speed 24/1
Antivirus ESET/MBAM Pro/SAS Pro
Browser Chrome/ Firefox
Other Info 2nd Rig i7-5930K, Asus X99 Deluxe, 16 GB G Skill DDR4-2800, Seasonic 1050W, Samsung M.2 250 GB, 2XSamsung 840 Pro 256 GB, Corsair H105, EVGA GTX 980 Classified, Phanteks Enthoo Prom M TG case, windows 10 Enterprise and Pro
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23 Aug 2013
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#8
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Quote: Originally Posted by Computer0304
Thank you, so are you sure its safe? It has all my photos and I don't won't to corrupt anything.
You do have your photos backed up, right?
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number Custom Build
OS Win 7 Ultimate 64 bit
CPU Intel i7-3930K
Motherboard ASUS P9X79 WS
Memory Kingston HyperX Genesis 32GB Kit (8x4GB Modules) 1600MHz DDR
Graphics Card MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB 256-bit GDDR
Sound Card Asus Xonar Essence STX
Monitor(s) Displays 3x Asus VG248QE 24", Vizio 32" TV
Screen Resolution 1920 x 1080, ?
Keyboard Logitech G510s
Mouse Logitech M525 (two in use)
PSU Corsair HX750w
Case Antec Two Hundred v2 (modified)
Cooling Cooler Master GeminII S524 120mm (fan replaced with a 140mm)
Hard Drives Samsung 128GB 840 Pro SSD (1),
Samsung 4TB 850 EVO SSDs (4)
Samsung 4TB 850 EVO SSDs (16) external backup drives used in 2.5" hot swap bays in the computer.
Internet Speed =< 32Mbps down, 8Mbps up
Antivirus AVAST!, MBAM, SAS, Spybot S&D (all but MBAM free) Glary Util
Browser IE11
Other Info LSI 9211-8i HBA card (8 SATA III ports), 2.5" & 3.5" Hot Swap Bays, HooToo HT-CR001 PCI-E to USB 3.0 Internal Hub + 6 Slot Card Reader, and LG Model CH12LS28 BD-ROM Optical Drive. Also, ScanSnap S1500 ADF duplexing scanner, Canon 9000F flat bed scanner, Corsair SP2500 2.1 speakers, Samsung CLP 415nw laser color printer, Cyberpower PP2200SW UPS
24 Aug 2013
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#9
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Quote: Originally Posted by Lady Fitzgerald

Quote: Originally Posted by Computer0304
Thank you, so are you sure its safe? It has all my photos and I don't won't to corrupt anything.
You do have your photos backed up, right?
No I mean my external hard drive has the photos. And I mean if it is safe to just eject the drive when I'm using it right?
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory 2GB/16GB/4GB
Graphics Card Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution 1600x900(Vostro)/1920x1080(XPS)
Keyboard Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse Dell M-UAV-DEL8(XPS)
Hard Drives Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Internet Speed 100 Mbit/s(Only when IPTV is plugged out)
Antivirus Avast, Malwarebytes PRO
Browser Internet Explorer 11
Other Info Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
24 Aug 2013
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#10
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And I did try that essenbe. Maybe I should try using sfc /scannow and let Windows check if there is any corrupted DLLs.
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory 2GB/16GB/4GB
Graphics Card Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution 1600x900(Vostro)/1920x1080(XPS)
Keyboard Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse Dell M-UAV-DEL8(XPS)
Hard Drives Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Internet Speed 100 Mbit/s(Only when IPTV is plugged out)
Antivirus Avast, Malwarebytes PRO
Browser Internet Explorer 11
Other Info Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
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