USB High-Low sound every few minutes

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  1. Posts : 11
    Windows 7 64bit
       #1

    USB High-Low sound every few minutes


    I keep getting the USB disconnect sound and my mouse will freeze every few minutes. I have tried 1. switching the mouses usb port. 2. reformatting the computer. 3. unplugging the USB hubs from the MOBO. the problem isnt that bad right now and probably happens every 15 minutes now but before i reformatted it was happening every 5 seconds and i couldnt even trouble shoot because it took me 5 minutes to get the mouse cursor across the screen. It might also be worth mentioning that the problem got really bad after installing and playing L4D2.

    I am using windows 7 64 bit

    Thank you in advance for your help.
      My Computer


  2. Posts : 1,607
    Windows 7 x64 finally!
       #2

    brocksamson, welcome to the forums
    Is it a wired mouse?
    Do you have the latest drivers? Check on Device manager for any device with a yellow exclamation mark by it
    Tks
      My Computer


  3. Posts : 11
    Windows 7 64bit
    Thread Starter
       #3

    first off thank you for such a quick reply.
    It is a wired Logitech mouse. There is nothing on device manager with an exclamation point on it. as for the drivers its a fairly old mouse so im not sure the drivers would still be up. however, i have tried bringing the mouse to a friends house who also runs window 7 64 bit and at least for the 30 minutes i had it plugged in there were no problems
      My Computer


  4. Posts : 1,607
    Windows 7 x64 finally!
       #4

    Do you have many USB devices connected at the same time? Maybe it is a power problem. Try disconneting other devices and experimenting with the mouse. What power supply do you have? On a second thought, your i7-860 is only 95W, so it woudl have to be a wimpy power supply to be presenting problems. But it is worth checking
      My Computer


  5. Posts : 1,607
    Windows 7 x64 finally!
       #5

    I remembered how to see if it is a power problem. Right click My computer, Device Manager, Universal Serial Bus controller, right click USB root hub, click on Power tab and see how much power every device is using. If it is close to the max, that might be the problem.

    Also, can it be the cables in your mouse are damaged? Try the opposite experience, plug another mouse to the same port and see if you have ht esame problem
      My Computer


  6. Posts : 11
    Windows 7 64bit
    Thread Starter
       #6

    yeah im gonna see if my buddies new wireless mouse works cause if it does im about due for a mouse upgrade anyways so rather than spend all this time trying to fix it i can just do that as for the power usage it says i need 0mA for the root hubs and i have 500 mA available.
      My Computer


  7. Posts : 1,607
    Windows 7 x64 finally!
       #7

    If the mouse is connected and it is showiung 0mA, then uyuo haev a cable problem, it should be drawing some current
    Let me know how it goes
      My Computer


  8. Posts : 11
    Windows 7 64bit
    Thread Starter
       #8

    ok i found the mouse under generic usb hub its drawing 98 mA i found the drivers for it but they dont have windows 7 drivers for it should i get vista drivers? i know windows seven is on the same architecture as vista.
      My Computer


  9. Posts : 1,607
    Windows 7 x64 finally!
       #9

    They usually work. Make sure they are for 64 bits as well.
    Indeed, 98mA is not a problem, but what about everything else? Do you have several devices attached?
      My Computer


  10. Posts : 11
    Windows 7 64bit
    Thread Starter
       #10

    yeah everything looks to have enough power. i changed the usb slot and its been maybe 45 minutes without a problem ill probably stop trying to fix it for now and not post again until i have tried my buddies wireless mouse. Thanks again for sticking through this with me i have ruled out alot of potential problems because of it.
      My Computer


 
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