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#1
Network printer (WSD) keeps going offline
Hi folks,
Hair pulling time
Among the three printers in our home network is a Canon All-in One MG6150. It's set up wirelessly and shows as a WSD device. Often (but not always), it's shown as Offline" in Devices and Printers. Sometimes it will show up after about a minute or so and all seems well, but it will then sometimes go off-line again for no obvious reason. When it is up and running, I can find WSD Print Provider in Device Manager. When the printer goes offline, WSD Print Provider also disappears from Device Manager. It will then sometimes re-appear of its own accord (and the printer comes back to life). It happens on both the W7 computers that print to it regularly - one is W7 Pro 64-bit (the more troublesome) and the other is a 32-bit Home Premium. Both are wirelessly connected to the network. The problem seems to have arisen since I changed my Wireless Security to WPA-2, but the wireless network itself works perfectly. Maybe that's the clue - is the printer's wireless dropping out? (But it never did so before). According to my laptops when they are in the vicinity of the printer, the signal strength is shown as excellent.
The third computer that uses this printer occasionally is connected via Ethernet to the router and, as far as I can tell, doesn't seem to have this problem.
Added: Stupid of me - if it were the printer's wireless connection dropping it would fail when connected to from the Ethernet connected computer too. So It's not that.
This is driving me to distraction! Can anyone help?
John
Last edited by johngee; 04 Sep 2013 at 10:41. Reason: More info.