Screen turns blue and black (malfunctions for 10-30 seconds)


  1. Posts : 8
    Windows 7 home premium 64 bit
       #1

    Screen turns blue and black (malfunctions for 10-30 seconds)


    Hello out there.

    I recently bought a brand new computer as well as a new Monitor (Asus VN247H)

    Yesterday while playing CS:GO, my screen suddenly turned gray for 2 seconds, then blue for about 5 seconds, then it turned black/looked like the screen was turned off for about 5 seconds as well. After the 5 seconds the screen worked again and I could continue playing. This happened two times to me last night.

    Today when I turned on my computer, it did not boot, the screen turned blue (like yesterday,but this time it was only blue, not gray or black) and it was stuck with the blue screen. No cursor, nothing but the blue. I could not do anything, so I turned off my computer by holding down the power button. After 10 seconds i turned on my computer. This time it turned on almost properly, this time it went black with blue figures for like 2 seconds, but afterwards it booted as it should. This time i opened World Of Warcraft. After 15 minutes of gaming, the screen suddenly turned blue again for 5 seconds, then black for 5-10 seconds, and after that it worked again, although some of my "spells" were missing? Similar to what happened while I played CS:GO yesterday.

    This problem is really annoying, especially since my computer is brand new. The specs is:

    Processor: Intel® Core™ i5-4670k CPU @3.40GHz
    Installed memory(RAM): 8GB DDR3 1600MHZ HYPER-X KINGSTON
    System type: 64-bit Operating system
    GPU: 2GB GTX760 MSI TWINFROZR, OVERCLOCKED DUALFAN
    Harddisk: 500GB HARDDISK, 7200RPM, SATA6G

    I have tried to search the web for this problem, but I was not able to find anyone who had a similar problem therefore I'm asking you guys for help since this is really annoying

    Thanks in advance

    Nylokke
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    Have a read of this
    Blue Screen of Death (BSOD) Posting Instructions
    even though it may not be a true BSOD the files the tool collects may give us some indication of goings on
      My Computer


  3. Posts : 8
    Windows 7 home premium 64 bit
    Thread Starter
       #3

    Thanks for the answer Pauly.

    I have 3 screenshots which shows the 3 states that happens when the problem occurs. Sorry about the bad quality of the picture when the screen turns blue.

    Screen turns blue and black (malfunctions for 10-30 seconds)-photo.jpg

    Screen turns blue and black (malfunctions for 10-30 seconds)-photo-1-.jpg

    Screen turns blue and black (malfunctions for 10-30 seconds)-photo-2-.jpg

    9/10 times the problem occurs, the screen gets back and works fine after I've waited approximately 30 seconds, and the screen has shown these colors. But 1 time it made my computer restart, and when I turned it back on, I got the following message:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1030

    Additional information about the problem:
    BCCode: 101
    BCP1: 0000000000000031
    BCP2: 0000000000000000
    BCP3: FFFFF88003164180
    BCP4: 0000000000000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\092313-16146-01.dmp
    C:\Users\Jesper\AppData\Local\Temp\WER-30498-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    As mentioned this only happened 1 out of the 10 times this problem has occurred and therefore I am not sure this describes the exact problem, but I thought that this information might be useful.

    Thanks.

    Nylokke
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #4

    Please follow the link i provided and run the tool, this will collect some information files from your machine, you can then zip these files and attach them to your next post this will help us understand exactly whats going on
      My Computer


 

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