External drive intermittently recognized by computer


  1. michael diemer
    Posts : 503
    Windows 7 x64 SP1
       New #1

    External drive intermittently recognized by computer


    Hi, I'm new to forum. Can't seem to solve this issue. I have a Glyph external hard drive, connected via an eSata expansion card. The problem is, my computer only occasionally recognizes it. I have to go to Device Manager and run a new hardware scan, then it will be recognized and I can use it. Sometimes after I do this, it will be recognized a few times, but that will stop and then I'll need to run another new hardware scan. The drive's letter name is L. The only other drive I have is an internal one, no problems there. I have some plug-ins, including two dongles. And I use a Thumb drive off and on. Under Storage there are a number of other drive letters listed, I assume for the various devices I occasionally hook up, like a camera. I tried changing the pathway name, but all that did was cause my computer to suddenly shut off!

    Thanks, michael
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello ans welcome Michael Now I am assuming you have updated the driver for that card? Id so then run these for starters

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html
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  4. michael diemer
    Posts : 503
    Windows 7 x64 SP1
    Thread Starter
       New #3

    Drivers are up to date. I tried the troubleshooters you recommended, but the problem is still there.
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    Michael sorry late reply but I don't know what model Glyph you have - I have to say I have never heard of this brand before but looking on the site it does give formatting instructions and eSATA card info.

    http://www.glyphtech.com/docs/630016...7%20Format.pdf

    and a lot of info here Glyph - Support - GT 062E
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