Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: WD My Book 2TB Gone

07 Oct 2013   #1

Windows 7 Proffesional x86
WD My Book 2TB Gone

Greetings to all,

My WD external HDD crashed couple of days before. I can't access it and the worst is the I have in it all my important files. Family photos and videos, everything.

First opened the box and connect it on the motherboard as internal and started CHKDSK, but it's stucked at some point, 98%, I waited for it more than 24h and it kept on at 98. So I hard restarted the PC and then the Windows won't boot up. It freezes at the Windows 7 logo before Welcome screen.

When I disconected the HDD Windows started normally. Then I conected the HDD via USB cable but I got the error USB Not Recognized.

Please HELP, all my digital life is in there.

My System SpecsSystem Spec
07 Oct 2013   #2

Windows 10 Home Premium 64bit sp1

Have you tried going to Western Digital site and try a Firmware update they have a tool that might help you fix it

this will find out the cause of the issue WD Support / Downloads / WD 2go + Other Products / Data Lifeguard Diagnostic for Windows Diagnostics for the drive

This one is for Firmware updater universal WD Product Update
My System SpecsSystem Spec
07 Oct 2013   #3

Windows 7 Proffesional x86

Yeah I just tried the WD Diagnostic tool and during WD detecting the software just goes invisible eventhough its still active in task mgr
My System SpecsSystem Spec


 WD My Book 2TB Gone

Thread Tools

Similar help and support threads
Thread Forum
Urgently need a book
Dear Sir I urgently require the book " R.D SHARMA MATHEMATICS FOR IX " to get reference to many questions . I have my final exam 3 days after . So please say me any link to get this book online . I will be very thankful . Thanks
Chillout Room
Windows 7 book ?
Hi guys, i moved to PC from MAC a month ago i found nice tutorials on your site here and here. but i am looking for something official, is there a book do you recommend ? I was at the book store yesterday and there are gazillon books on windows 7 !!!
General Discussion
Best tutorial book
What's the best book to help an old (really old) XP user get to be a power user on Win 7 Jon
General Discussion
Best hardware Book - Ever
If you are wondering what exactly goes on in your PC's hardware, then Upgrading and Repairing PC's 19th Edition is exactly what you need. It also comes with a bonus DVD with 2hrs of footage including how to build a PC. So for example, a CPU's architecture in terms of its data bus, address bus,...
Chillout Room
wd book drive
Anyone got a WD book drive to work on 7? My flash drives pick up fine but my book drive isnt so lucky doesnt even come up in device manager.
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:13.
Twitter Facebook