Notebook touch-pad not working anymore.


  1. Hatashi
    Posts : 154
    Windows 7 Ultimate 64-bit.
       New #1

    Notebook touch-pad not working anymore.


    I have a Samsung R720.
    My touch-pad has been working fine for a few years but now refuses to even turn on.

    I've tried a lot of things.
    • Formatted everything and installed a new copy of Windows 7.
    • Downloaded all sorts of touch-pad drivers (synaptics etc).
    • All kinds of things in device manager.
    • Deleted mouse/synaptics drivers and installed again.


    I'm quite lost now. When I use the hotkey to turn on/off the touch-pad I always get this message. It always says off, and the light of my note-pad never even turns on anymore.


    I've installed the synaptics driver, and the touch-pad driver from the Samsung site and still I see this.


    All I want is just lay down in my bed with my notebook but I can't anymore.. could anyone help me out, please?
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  3. marsmimar
    Posts : 10,994
    Win 7 Pro 64-bit
       New #2

    It looks like you've tried pretty much everything that's software related. So that leaves a hardware related problem (perhaps the touchpad itself is no longer working. It could require a replacement of the touchpad itself or another component in the laptop. If the touchpad cannot get repaired, you can keep an external mouse connected to the laptop as a workaround.) Couple of articles that may offer some additional ideas.

    How to Diagnose Touchpad Problems | eHow

    Touchpad - Wikipedia, the free encyclopedia
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