problem with my PC RAM

Hi Ramy, welcome to Seven forums.

In the Start Search type msconfig to open the System Configuration window, if UAC asks, allow it to run. Select the Boot tab and click the Advanced button. The BOOT Advanced Options window will open.
Uncheck the box for Maximum Memory if it is checked. Click OK, Apply and reboot for the change to take affect.

To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

Your System Specs here.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.:)
Full instructions are in the tutorial.


In the Start Search type resmon, opening Resource Monitor. Click the Memory tab and post a snip of it.

This is the preferred, best way to upload an image to a post.
Screenshots and Files - Upload and Post in Seven Forums
You may also upload a photo or image as you would a file, without using the Snipping tool.

You have a large, just over 2GB, Hardware Reserved RAM amount. I suspect it is being used by the 6800 Series GPU. Do you know the exact model of it?

It looks like only one stick of RAM is recognized.

How did you install the RAM? (How many RAM slots does your MB have, and what slots did you install RAM in?)

How much RAM shows up in BIOS/UEFI?
(You should run a diagnostic program like Memtest86+ - Advanced Memory Diagnostic Tool , but this is pointless unless the RAM shows up at the System level)

Did you buy this RAM as a matched set? Or did you buy an additional stick to go along with an older stick?

Did you buy RAM recommended for your motherboard? Recommended by whom?
It would be good to know the Brand and Model number of the installed RAM.

EDIT: Mmmm. Britton30 is right. I missed that. Do as he says!

Resmon does show Installed 4GB which is how much OP stated, 2x2GB. Odd only 11MB free.

Yeah Gary, I saw that too late. I'm missing your posts by seconds. I think you are on the right track.

But why would a 6800 be using system RAM? Do recall any settings that allow you to do that in BIOS/UEFI?