USB Optical Mouse Stopped Working

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  1. Posts : 7
    Windows 7 Pro (64bit)
       #1

    USB Optical Mouse Stopped Working


    My mouse stopped working yesterday and I haven't been able to get it going again. Some of the online advice I'm getting suggests fixes involving reinstalling USB controllers from the Device Manager. The trouble is I cannot do the boot log-in without the mouse. I'm assuming the keyboard is working. How do I accomplish log-in using only the keyboard?

    Thank you. John Hixson
      My Computer


  2. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    John you don't say if this a wired or wireless mouse mate and have you got another you can try.

    I am not quite sure what you mean by not being able to login without the mouse? Is that just clicking in where the password is?
      My Computer


  3. Posts : 7
    Windows 7 Pro (64bit)
    Thread Starter
       #3

    This is a wired USB mouse but I get the same problem with another wired USB mouse and with a Bluetooth wireless mouse, all of which work on another PC. At the bootup login screen I need to move the cursor to select the account I want to login to and enter the password. Without the mouse I can't move the cursor.
      My Computer


  4. Posts : 3,056
    Windows 10
       #4

    You can TAB your way to the password field.
      My Computer


  5. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #5


    Beat me to it YoYo:)

    But in any case I always do the drivers from themanufacturer mate as the Windows is ok but I find it not terribly reliable inwhat it finds.



    See RAMPAGE III EXTREME - ROG - ASUS update them again from there.
      My Computer


  6. Posts : 3,056
    Windows 10
       #6

    Didn't mean to steal your thunder John ..

    Roughly how old is the motherboard?
    I assume you tried the rest of the USB ports?
    If you still fail to install or use a known good mouse you can use a different PC and follow this tutorial
    and booting from it on the problematic PC in question to confirm whether it's really a software issue or a hardware fault (which I don't believe it is at the moment).
      My Computer


  7. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #7

    No probs YoYo it is a team effort as far as I am concerned. This board is a fairly recent one by the looks of it as I spec'd it on another thread this afternoon -RAMPAGE III EXTREME - ROG - ASUS these are the drivers and I was going to suggest redoing the USB ones at least - what do you think??
      My Computer


  8. Posts : 3,056
    Windows 10
       #8

    Yes, indeed it is :) .
    I too believe it's a software issue, I simply suggested what I would do to as a way to quickly confirm
    it is by booting into a live environment and testing the ports & mouse :) .
      My Computer


  9. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #9

    YoYo155 said:
    Yes, indeed it is :) .
    I too believe it's a software issue, I simply suggested what I would do to as a way to quickly confirm
    it is by booting into a live environment and testing the ports & mouse :) .
    Yep gotcha will have to wait for the OP now eh? :)
      My Computer


  10. Posts : 3,056
    Windows 10
       #10

    As per usual .
      My Computer


 
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