New
#1
Need help, webcam + corrupted system files, how can I fix it REMOTELY?
My girlfriend is currently abroad. Connecting any webcam device (Creative, Lenovo, Microsoft) instantly crashes Skype or any other video capturing software. I cannot see her and it drives me mad.
Could someone please tell me if it's possible to reinstall Windows 7 Home Premium 64-bit remotely which can be an issue since she has no idea how to do "that stuff" in the first place. Or is there a way to completely restore broken system files?
Changing:
- GPU software/drivers won't help
- reinstalling DirectX, webcam drivers etc won't help
- HOWEVER we used to talk like this:
I connected to her over TeamViewer 8, launched Skype and listen to this, right clicked on myself and picked Send video message, then a popup window shows up and I can actually see her... well I could but since today something got messed up and no webcam is being picked up by software (Windows sees the webcam just fine, in the Device Manager and it even "blinks" with it's light LED).
PLEASE HELP ME OUT HERE!
PS She has some bad sectors on the drive but there is not way for me to replace the drive for her or even reinstall Windows because she is really far away.
Oh and the computer is actually a laptop without built-in camera and microphone. It's HP 550 on Core2 Duo 3GB of ram.