Error about USB3.0 on startup

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  1. Posts : 2
    windows 7 Home Premium 64bit
       #1

    Error about USB3.0 on startup


    Hi guys,
    Hopefully someone will be able to help me with a small issue I have. For the last couple of days, every time I switch on my laptop I am getting a small window appearing with Error at the top and the message says "usb3.0 monitor is already started".
    Any idea why I am getting this message and how I can stop it? As far as I can tell it's not affecting anything in regards to using the laptop.
    Any help would really be appreciated.
    Thanks guys
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    You have this file C:\Program Files\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe ?
    Or any other Renesas Electronics usb folder?
      My Computer


  3. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #3

    Do you have any programs like Renesas Electronics USB stuff listed in installed programs list?
      My Computer


  4. Posts : 2
    windows 7 Home Premium 64bit
    Thread Starter
       #4

    Kaktussoft said:
    Do you have any programs like Renesas Electronics USB stuff listed in installed programs list?
    Thanks for the reply. There was nothing in the program files but there was a Renesas Electronics USB in the installed programs...but whist looking for it I accidentally uninstalled it! When I restarted my laptop it automatically installed some drivers for something to do with USB 3.0, but the Renesas thing hasn't come back to the programs list and the error is no longer appearing when I switch the laptop on. Was the Renesas programme important?
      My Computer


  5. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #5

    oli2194 said:
    Kaktussoft said:
    Do you have any programs like Renesas Electronics USB stuff listed in installed programs list?
    Thanks for the reply. There was nothing in the program files but there was a Renesas Electronics USB in the installed programs...but whist looking for it I accidentally uninstalled it! When I restarted my laptop it automatically installed some drivers for something to do with USB 3.0, but the Renesas thing hasn't come back to the programs list and the error is no longer appearing when I switch the laptop on. Was the Renesas programme important?
    I think win7 uses built-in usb3.0 driver stuff now(?) Do you have any usb3.0 devices? Plug them in an usb3.0 port ...does device work?
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #6

    Open "device manager". No "other devices" there? NO devices with question marks?
    Expand branch "Universal Serial Bus-controllers"... do you see usb3.0 stuff there?
      My Computer


  7. Posts : 163
    Win7 64 Bit
       #7

    Kaktussoft said:
    oli2194 said:
    Kaktussoft said:
    Do you have any programs like Renesas Electronics USB stuff listed in installed programs list?
    Thanks for the reply. There was nothing in the program files but there was a Renesas Electronics USB in the installed programs...but whist looking for it I accidentally uninstalled it! When I restarted my laptop it automatically installed some drivers for something to do with USB 3.0, but the Renesas thing hasn't come back to the programs list and the error is no longer appearing when I switch the laptop on. Was the Renesas programme important?
    I think win7 uses built-in usb3.0 driver stuff now(?) Do you have any usb3.0 devices? Plug them in an usb3.0 port ...does device work?
    I have an issue with my usb 3.0. I have used the 3.0 port for transferring files,updates into USB 3.0 2.0 flash sticks and gps's,etc.
    But I bought a external enclosure with 3.0 and a docking station with 3.0. The esata worked but I only got the 3.0 working just a little while.
    I have the Renesas in my program files but it may be from my old notebook that had the 3.0 in a media bay device. My new notebook has it built in. I attached a picture of my device manager showing the usb controlers. Maybe you can give me some tips if something is wrong. It may be those devices. They all claim win7 compatabile no drivers,etc. I've never had an issue with transferring 3.0 via to my flash drive or other 2.0 drives and devices.
    Attached Thumbnails Attached Thumbnails Error about USB3.0 on startup-device-manager.jpg  
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8

    Uninstall the Renesas stuff (if possible). It isn't used at all as far as I can see.
    What is "usb virtualization" in that screenshot? Detach the docking station. "usb virtualization" is still there afterwards?

    What exactly doesn't work? And what exact problems?
      My Computer


  9. Posts : 163
    Win7 64 Bit
       #9

    I don't know what the USB Virtualization is.. Here is a screen shot. I shall try to find out.
    The problem is I bought 3 different 3.0 devices and they didn't work. Or should I say my win7 pro dell 6530 didn't pick them up. My 3.0 flash stick will work/show in explorer. 2 devices were external enclosures 1 was a HDD docking station.
    Attached Thumbnails Attached Thumbnails Error about USB3.0 on startup-capture.jpg  
      My Computer


  10. Posts : 163
    Win7 64 Bit
       #10

    I disabled it as I don't think it applies to my useage. Also I found that having both the esata and usb cable in this last device creates a conflict so I have it working now. Thanks..
    Now I would like to extend the usb 3.0 cable 3 ft. I got a cheap usb 3.0 extension but the message comes up saying "this device could be faster with a super speed port" . It slows down the transfer by 50% it seems. Is it the extra 5 ft length or a bad or wrong cable? The OEM docking HDD device cable transfers similar speeds to the esata cable supplied as well. So I'm getting 3.0 speeds with the OEM cables supplied with the HDD docking device. I hope there is a cable that can extend a few feet with not a great amount of transfer speed.
      My Computer


 
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