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Windows 7: Epson V330 scanner not detected by Win 8

12 Nov 2013   #1
Technoir

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Epson V330 scanner not detected by Win 8

Hi,

Just bought a new EPSON V330 Scanner. Installed as indicated, plugged it in, turned it on and...nothing.
I tried everything, un-installed, re-installed, re-started, it's still not detected.
Anything else I should try before I return this POS?

Thank you.


My System SpecsSystem Spec
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14 Nov 2013   #2
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Hello Technoir,

We also have a Windows 8 forum. Here's the link: EightForums

1) Check to see if there are other pre-installed Print and Imaging drivers by looking in Add/Remove Programs. If so, these other drivers could be what's stopping installation. They would need to be removed so they do not cause any driver conflict for the new installation.

2) Does the software version your using support Windows 8. Here is a web download of the newest version. Compare to the version printed on your install CD.

Epson Perfection V330 Photo Scanner

Hope this helps,
John
My System SpecsSystem Spec
14 Nov 2013   #3
Technoir

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi,

Thanks for your reply.

I tried installing and re-installing the drivers and troubleshooting the scanner for hours, to no avail. It turns out this scanner was defective and I was given a new one!

Problem solved :)
My System SpecsSystem Spec
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14 Nov 2013   #4
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by Technoir View Post
Hi,

Thanks for your reply.

I tried installing and re-installing the drivers and troubleshooting the scanner for hours, to no avail. It turns out this scanner was defective and I was given a new one!

Problem solved :)
Glad to hear you were able to get it sorted.

John
My System SpecsSystem Spec
Reply

 Epson V330 scanner not detected by Win 8




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