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External USB3.0 drive is missing at startup
Hello Windows 7 forum,
My computer does not detect my external hard drive when I turn the computer on. Once it's on, if I unplug the drive and then plug it back in again, it detects it and I can use it normally. However once I shutdown or restart the computer, the drive is once again missing.
This just started happening, I believe since I installed the latest Intel USB 3 drivers. I've tried rolling back to the original driver from my motherboard's homepage, but that hasn't helped.
At startup, I can see in the device manager that the USB Mass Storage Device was unable to start (screenshot attached) but I have no idea why.
Your help is greatly appreciated! Happy Thanksgiving!