USB mass storage devices dont show in explorer.exe

Hem981 · 05 Dec 2013

Hi.I've been experiencing this issue since a week,searched a lot still,found no solution.
My laptops USB ports are fine.I have many USB mass storage devices which I can use with other PCs with win xp,7,8,etc. But in my laptop,windows just makes new device connected sound,but nothing appear in explorer or in disk management.Not even the device shows in Disk management.Safely remove hardware icon appear in system tray upon inserting the device into USB port,but when I click it,it just shows my PC name and below,some dots(...).Please someone help.No USB pendrives or card readers are recognized and I tried a lot of solutions,but none worked for me.I even uninstalled the driver and tried.no luck.

SandeepP · 05 Dec 2013

Hem981 said:

Hi.I've been experiencing this issue since a week,searched a lot still,found no solution.
My laptops USB ports are fine.I have many USB mass storage devices which I can use with other PCs with win xp,7,8,etc. But in my laptop,windows just makes new device connected sound,but nothing appear in explorer or in disk management.Not even the device shows in Disk management.Safely remove hardware icon appear in system tray upon inserting the device into USB port,but when I click it,it just shows my PC name and below,some dots(...).Please someone help.No USB pendrives or card readers are recognized and I tried a lot of solutions,but none worked for me.I even uninstalled the driver and tried.no luck.

Hi Hem981,

Kindly post a screenshot for your device manager so we can check the same:

Screenshots and Files - Upload and Post in Seven Forums

Also, try this article which should be helpful in resolving this issue:

USB Driver - General Fix for Problems

Kindly update your system specs here by following this. Keep us posted with the results so we can advise you further.