Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problem with USB ports working

21 Dec 2013   #1
Spfspark

Connecticut
 
 
Problem with USB ports working

I am new to this site so I may not ask the right questions. Basically I have a Compaq Presario CQ62 Laptop. I've had it for probably 4-5 years. I have put various softwares on it. At some point, I don't know when, all 3 USB ports started screwing up. The two on the left side don't work. The one on the right side (I have a wireless mouse transmitter plugged into it) is not working right. I cannot do any drop down menus. I can't scroll down at all. If I unplug it, and use the board on the laptop, it works fine...after I unplug the transmitter.

If anyone can help me with this I would be greatly appreciative. It's getting very frustrating. I was going to just do a system restore, but my son suggested I try here first.

Thanx,

Ken


My System SpecsSystem Spec
.
22 Dec 2013   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums Ken. I'm no hardware expert, but let me suggest something simple that often works with USB, touchpad, and other issues.

Remove the AC power if plugged in. Remove the battery. After removing both, hold down the power button for 10-15 seconds. Now, just let the laptop sit like that for approx. 1/2 hour. Plug the laptop back in and test the USB ports again. I know it sounds implausible, but it can certainly work. A Guy
My System SpecsSystem Spec
23 Dec 2013   #3
rameez001

Windows 7 Ultimate x64
 
 

When I'll try to connect some USB devices to my USB ports under Windows 7 enterprise, the error
message below will appear:
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize
it.
The device manager shows me an Unknown Device and it's recommended to "try reconnection the
device"
My System SpecsSystem Spec
.

23 Dec 2013   #4
rameez001

Windows 7 Ultimate x64
 
 

When I'll try to connect some USB devices to my USB ports under Windows 7 Ultimate 64 bit, the error
message below will appear:
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize
it.
The device manager shows me an Unknown Device and it's recommended to "try reconnection the
device".
If anyone can help me with this I would be greatly appreciative. It's getting very frustrating.

Thanx,

Rameez
My System SpecsSystem Spec
Reply

 Problem with USB ports working




Thread Tools




Similar help and support threads
Thread Forum
Front USB ports not working, driver problem
I noticed these past few days that my front USB 3.0 ports are not working. Whenever I plug a USB 2.0 flash drive into the front ports, the activity light on the flash drive itself does not turn on. I did clean all old Windows updates using disk cleanup which may have caused the problem. So...
Drivers
USB 3.0 Ports not working
SYSTEM SPECS: Windows 7 64bit Motherboard: ASUS p8p67-M PRO Just bought a fancy new USB stick with high speed USB 3.0 transfer rates. So I decide to use it in my USB 3.0 ports on my computer, I've never used these ports before because I haven't had any USB 3.0 hardware. So I plug it in...
Hardware & Devices
2 out of 3 USB Ports not working
Hello, I recently installed a new hard drive and re-installed Windows 7 Home Premium 64bit (FYI this is a retail version) on my laptop. Now it seems that two out of the three USB ports on my computer aren't working. The ones next to the CD drive are unresponsive. The lone USB port on the...
Drivers
Front USB ports not working, but rear USB ports work…
This is a brand new custom built PC for web browsing for a motel lobby. Win7 Home Premium AMD A4-3300 Llano MSI A55M-P33 FM1 Rosewill FBM-02 MicroATX Mini Tower Running latest BIOS and latest drivers downloaded directly from manufacturer's website. I tried switching between all 3...
Hardware & Devices
none of my USB ports are working
none of my USB ports are working, can some one please help me????????????
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:11.
Twitter Facebook Google+