Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: need help. cannot get hard drives to work. need possible solution

24 Dec 2013   #1

Windows 7 Professional x64
need help. cannot get hard drives to work. need possible solution

Cannot Get 2nd Samsung 840 Pro To Work
ok so i have 1 128gb samsung 840 pro running windows and a few games.

i just bought another but i cant get it to work.

i plugged it in, started up the computer, and went to my computer - then manage.

in disk management there was a 128gb drive with unallocated space.

i created the drive to mount to letter D and it wanted to do a quick format.

the format failed. and now the drive completely disappeared from everywhere.

it doesnt show up in bios, device manager, my computer, or disk management.

i returned the hard drive and just received another one.

happened to this one too!

computer specs :
i5 4670K Processor
MSI N780 Lightning GFX Card
ASRock Extreme 4 Z87 Motherboard
2x 4gb 1866mhz Memory
1x 128gb Samsung 840 Pro SSD (Trying to install a 2nd one)
Corsair 500R Case
Corsair HX750 Power Supply
Corsair Seidon 120M Liquid CPU Cooler
no optical drive

can you guys please please help me, thank you! Merry Christmas

My System SpecsSystem Spec
24 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

It has got to show up in BIOS before you can do anything else. Device manager, my computer, and disk management are not available until you do so.

Assuming you did not get a second defective drive, the other possibilities are the Data Connections - (4 points of failure: SATA plug at hard drive, the cable itself, SATA plug at motherboard, Motherboard SATA port), and the Power connections: SATA power connector.

Try a different SATA cable
Try a different SATA port
Try a different SATA power connector.
My System SpecsSystem Spec

 need help. cannot get hard drives to work. need possible solution

Thread Tools

Similar help and support threads
Thread Forum
Can I swap hard drives between laptops and get them to work?
Not sure if this is the correct form or not, forgive me if I've got it wrong. My son has a Dell inspiron 1525 which is bluescreen'n quite a lot and TBH the machine is past it's best. I have a Dell Inspiron 1501 which is in very good condition. My question is: is it possible to remove his...
Installation & Setup
SSD Drives too small - solution ?
My computer case has your typical HDD slot for a 3.5" drive. Problem is SSD drives are smaller, what is there out there that I can screw into the HDD slot then place the SSD drive within so it's secure ?
Hardware & Devices
Usb Hard drives will not work
I have 1 Usb2 WD Passport, 1 Usb3 WD Passports, 1 Ocz Enyo and 1 Super Talent RC 8. Been working great until the issue cropped up about a week ago. The Usb2 Passport works fine. The Enyo was working great until it died (internal problem being rma'd) so I won't know until the new one...
Hardware & Devices
A Solution to Could not reconnect all network drives
After reading exhaustively on this subject, I pieced together a workaround that works for me: After installing ESET Smart Security 4 on my PC, I started getting an error at logon..."Could not reconnect all network drives". If I went into Windows Explorer, drives X,Y and Z all had red X's on...
Network & Sharing
Why did this icon solution work where others did not?
I sent the user Legand this PM to thank him for his solution to my icon issues. I thought I might post that PM here as well, to see if the community might be willing to explain to a novice why this worked where other similar, but not exactly the same, instructions did not. Also, I would like...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:05.
Twitter Facebook Google+