HP Webcam not working well with W7

Ok, thanks

Try installing the driver in post# 15

Bill

Hi pappi,

Thought you might like to have a reference to the HP page for the BT driver instead of the HP ftp site.

Bookmark this page in your HP favorites folder: Drivers, Software and Firmware - HP Support Center

I'm old school and if I can't find meaningful results using search on HP (most of the time there are plenty of results, just meaningless if I have to look at each one), I resort to searching the HP ftp site.

I understand anyone's reluctance to trust an unfamiliar link (ftp.hp.com/someobscurestring/... ), that's good practice.
Your post re: not being able to find the driver on HP made me try again - HP couldn't possibly make this any more difficult!

The results were not that bad (only 175 pages instead of 4209), but I still had to look at 3 pages to find the link provided above.

The driver is the same (sp61617) but you might feel more comfortable with a HP page vs. a ftp reference.

Here are the search results HP returned: http://www8.hp.com/us/en/hp-search/s...07%20AND%20dv7
using the search criteria
bluetooth AND driver AND windows 7 AND dv7

the capitalization of AND is critical to ditinguish it as a search operand, not a search word

Bill

You got it, they are two different drivers. Your wirelss working ok? Just a BT issue right?

BCM Wireless LAN
BCM BT

It's up to you if you want to install the BT driver I gave you as a test. You can always uninstall it or it might not install at all if its the wrong one. Almost certain it's the correct one though.

As a confidence builder I installed a few of the BCM BT drivers when I was trying to find the correct one on HP. In other words, what I'm saying is that if it were my machine, I'd install it.

Don't tell me you don't know how to do a screenshot - look at that nice one you did in post# 21

I'll go on the assumption that you are going to try install sp61617 from: Drivers, Software and Firmware - HP Support Center

Bill

Taking a fresh look at Speccy

Good to know about the devices you connect via BT too.
Headset doesn't work - won't break that
Cell phone never tried to connect - won't break that
Wireless is a different driver - no problem there

Please let me know after the install is complete.
As I said, I'm old school, so restart the box
- any time I affect HW, I restart - might not be necessary, but it eliminates one possible reason

I might be a while -

How did the install, reboot go?

Well at least your driver is updated.

Win7 really is a good OS.

I don't know enought about BT or your headset,
but I'm betting on it being a BT configuration issue not an OS issue.

I guess that's about all I can help, other than to suggest trying to pair your cell phone.

If that pairs, then figuring out the headset issue is all that's left.

I did ask for help - someone with more BT knowledge might stop by and offer their help.

Good Luck pappi, it was nice working with you.

Bill