Can't turn off double tapping on my Synaptics Touchpad


  1. Soupy
    Posts : 4
    Windows 7 Home Premium 64 bit
       New #1

    Can't turn off double tapping on my Synaptics Touchpad


    Hi,
    I'm using a Synaptics Touchpad on my Acer V3-551 and when I follow the steps to turn off double tapping (go to the device settings in mouse and click settings and find tapping and disable) I can't seem to find the tapping option. The only options are Overview and Buttons. I have updated my driver to make sure it is fully up to date. This computer was once windows 8 but is now windows 7. Is there an option I need to turn off in order to see it? (full model is V3-551-8469)
    Thanks!
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  3. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #2

    Check here to see if there is a solution: http://www.synaptics.com/resources/consumer-tips


    or
    Launch Synaptics in Control Panel, click on tapping once to select, then click on the gear to the right.
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  4. Soupy
    Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #3

    I can't find the question in the FAQ, and in control panel there is no synaptics option
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  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #4

    Hi there ... Try Downloading the Driver from the Link below ..


    Acer | Download
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  7. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #5

    Maxie offered a good suggestion.

    If you want to try finding the option before updating the driver, try the following.

    The driver should put a Synaptics entry in Control Panel. CPLs are sorted alphabetically.
    Can't turn off double tapping on my Synaptics Touchpad-cp-synaptics.png

    Another way to get there is through the Mouse Control Panel.
    On my machine, the far right tab is labeled Touchpad Settings and has the Synaptics logo icon
    There is a Touchpad Settings below the version information
    Clicking on that button takes me to the Settings dialog I mentioned in my previous post.

    If the option still isn't there, I think you'll have to install the driver maxie offered.
    Attached Thumbnails Attached Thumbnails Can't turn off double tapping on my Synaptics Touchpad-cp-synatics2.png  
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  8. Soupy
    Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #6

    I installed it before, it's been on my computer this entire time. And Slarty, I have gone there and checked

    I looked at the pics; it may not have been installed correctly, I'll check later on. Thanks!
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  10. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #7

    Read the Link below .. You could have the wrong Driver there are two on the Acer website


    Application Crashing caused by quick scrolling mouse pad - Powered By Kayako eSupport
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  11. Soupy
    Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #8

    Oh, I installed the synaptics one, do I need to install the ELANTECH one instead?
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  12. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #9

    It looks that way to me
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