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Windows 7: i/o device error external hard drive please help me anyone

23 Jan 2014   #11

Windows 7 Ultimate x32

i dont think it worked. is there anything else i could try? i/o device error external hard drive please help me anyone-untitled.jpg

i/o device error external hard drive please help me anyone-1.jpg

if I go to professional, is it still possible to get my data back?

My System SpecsSystem Spec
23 Jan 2014   #12

Windows 7 Home Premium 32 bit

If the tests failed, there isn't anything you can do.

I have no idea whether a professional service can extract the data.

You may have to contact such a service in your country and find out.
My System SpecsSystem Spec
23 Jan 2014   #13

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

I'm not exactly sure how you got to this point, but if you're referring to Disk 1 - it is initialized and data recovery is questionable.

About the IO error. The easiest thing to do is power off the machine and disconnect teh device.

Give that some thought before doing it though. Another member might be working through somethiing else with you.

My System SpecsSystem Spec

23 Jan 2014   #14

Windows 7 Ultimate x32

well if that's the case, i'll try to go to the pro..
thank you guys for helping
My System SpecsSystem Spec
23 Jan 2014   #15

Windows 7 Ultimate x32

Slartybart, i already did the power off and disconnect thing, still no luck but thanks
My System SpecsSystem Spec

 i/o device error external hard drive please help me anyone

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