Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Cannot delete a printer - sort of

21 Jan 2014   #1

Cannot delete a printer - sort of

A printer died so I deleted it from Windows 7. I probably went to Start, Devices & Printers, right clicked the printer, selected Remove Device. The icon disappeared, but I have two programs that use that printer as the default printer, even though it has been removed, so I get a printer error if I don't notice. It is irritating. Suggestions.

My System SpecsSystem Spec
21 Jan 2014   #2

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

A few things to try

Set a new printer as the default in Devices and Printer
(can be XPS if no physical preinter exists)
-> this will set a new global default printer for the system

Check the two apps to see if they have a default printer setting that might override the system default printer. Change the printer in teh app.
-> this might set a new local default printer in the app

Print a short test "Hello world" document to the current default printer and save the test document. (XPS saves paper)
-> some apps remember the last used printer and won't change what it uses until it gets new information

Uninstall anything related to the old printer
check device manager for anything related to the old printer
-> some All-in-One (AIO) devices aren't completely uninstalled

Fairly simple things that you might have already tried.
My System SpecsSystem Spec
22 Jan 2014   #3


I tried those things. I think the problem rests in the application. They blame Windows; they have a point in that somehow the deleted printer still exists somewhere. But when I change the default printer in their software, it does not "stick." The print windows brings up the deleted printer. The software is Avery Design Pro 5. I am having other Win7 issues so I thought I would ask about this issue.
My System SpecsSystem Spec

22 Jan 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

Try this:
  • Start > Devices & Printers
  • Click to select any printer listed > then on the top menu bar click: "Print Server Properties"
  • In the Print Server Properties window > click the Drivers Tab
  • Select the name of the problem printer > click "Remove"
  • When asked, delete the drivers too
Now make one of the other printers the default printer > then restart the computer.

See if that clears it up.
My System SpecsSystem Spec
22 Jan 2014   #5

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

Thanks for telling me the application.

I found the install help pdf and it says to use XP compatibility mode in Win7.

In other words, they didn't update the product for Win7. Instead they depend on Win7 to pretend it's XP when running their software.

I agree with you - I think it's Avery.

Uninstall / Reinstall Avery? I don't know if that leaves configuration files behind.
Is Avery responsive when you call? Ask them how to remove all traces when uninstalling - I'm sure you have some things you want to keep, so ask them about export/import (or backup and restore data - labels, designs...)

See where you get and post your results (Uninstall/Reinstall worked...Had to call Avery...)

Hopefully you'll get it resolved.

Good luck.

On to other issues then!
My System SpecsSystem Spec

 Cannot delete a printer - sort of

Thread Tools

Similar help and support threads
Thread Forum
Can't delete printer
I had problems with my Epson X-322 printer. I have now been able to sort the problem but when I open Start>Devices and Printers the X-322 is listed twice, one with a green tick which is now ok and the other with the exclamation mark Troubleshoot which I want to delete. When I right click on...
Hardware & Devices
how to sort datasheet and how to sort tables-what is the difference pl
Hi I have this assignment for school, I think I did everything except the step number 9 and 11, it seems I do something wrong or not sure about that. How to SORT THE DATASHEET in descending order and how to Sort YOUR TABLE in ascending order? Is there difference how to sort "your table" and "the...
Microsoft Office
How to delete printer that isn't there in win 7 ultimate?
:confused:I'm having a problem trying to delete a Brother HL-1440 laser printer. In "Control panel > Devices & Printers" the printer is shown with a trouble symbol. The connection is via USB using a USB to parallel adapter which worked fine under win XP. When I click to troubleshoot it returns...
Hardware & Devices
Delete Blocked Printer
One of my friends thought it would be funny to block the printer from all users. Is there any way that i can uninstall it? I have tried through the device manager, it doesnt work
Can't delete printer tcpip port.
Win Ultimate 64 bit My printer quit working so I deleted it. When I try to create new local tcpip printer port, I get message "port already exists":( I know how to delete port in Vista.
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:22.
Twitter Facebook Google+