USB keyboard & mouse not responding


  1. kghennings
    Posts : 4
    Windows 7 Professional 64 bit
       New #1

    USB keyboard & mouse not responding


    Good afternoon. Here's the situation, my wife owns a Dell Studio desktop. Last week the usb keyboard and mouse are not responding. I tried the following: shutdown the computer; unplug and plug the usb mouse and keyboard; and tried other usb ports. None of these trials work. If anyone has experienced this issue and solved it, please share.



    Thanks,

    Ken
      My Computer
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  3. matts6887
    Posts : 1,449
    Windows 7 ultimate 64-bit
       New #2

    What kind of keyboard and mouse is it? Is it a factory dell wired keyboard/mouse or a aftermarket wireless keyboard/mouse?? If its aftermarket; is it logitech? if its logitech. you probably will have to try and use a spare wired keyboard/mouse if its wired and go to the logitech site and find the software and or driver(s) for it.
      My Computer
    Quote Quote

  4. kghennings
    Posts : 4
    Windows 7 Professional 64 bit
    Thread Starter
       New #3

    The usb mouse and keyboard are Dell products.
      My Computer
    Quote Quote

 

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