My external hard disk did not show up in My Computer


  1. Posts : 4
    windows 7 Home Premium 64bit
       #1

    My external hard disk did not show up in My Computer


    I'm using WD Passport 1TB with 3.0 usb. When i connect it to my computer, it does not showed up at My Computer. I'd tried to assign a letter but an error poped out like this -> (see attachments)
    Other things u guys might need to know, i've tried to uninstall the driver and install it back again, but it wont work. When i connect it to my computer, my external make a weird sound but not to fast, but have 2seconds interval. Then after some times making sounds like that, it became silent. The lights still working but after 2seconds interval, it goes off and lights again.
    Any suggestions guys? Thank you so much for making some time to read my problem. Peace! =D
    Attached Thumbnails Attached Thumbnails My external hard disk did not show up in My Computer-hard-disk-error.jpg  
      My Computer


  2. Posts : 7,379
    Windows 7 ultimate x64
       #2

    Hi sha37, Welcome to Seven forums.

    First thing that comes to mind is to check disk. Follow this tutorial and perform a chkdsk. Disk Check

    Tell us the output.
      My Computer


  3. Posts : 4
    windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks archer. i need to assign which disk i want to check is it? But then my external hard disk does not appear at My Computer. Or do you have other ways to perform this task? thanks again
      My Computer


  4. Posts : 4
    windows 7 Home Premium 64bit
    Thread Starter
       #4

    another thing...


    One more thing, when i check at device manager->disk drives->WD....(which is my external hard disk), then i right click and click properties->volumes->click populate, it turn out like this (see attachments). Is it normal?
    Attached Thumbnails Attached Thumbnails My external hard disk did not show up in My Computer-wd-error.jpg  
      My Computer


  5. Posts : 7,379
    Windows 7 ultimate x64
       #5

    In that case, I will suggest you to change the cable for HDD.
      My Computer


  6. Posts : 4
    windows 7 Home Premium 64bit
    Thread Starter
       #6

    archer said:
    In that case, I will suggest you to change the cable for HDD.
    Do you mean the USB cable? I've tried twice with different cable, which is still 3.0 USB, but still the same.
    Any other suggestions?
      My Computer


  7. Posts : 7,379
    Windows 7 ultimate x64
       #7

    Is your HDD getting recognized in BIOS?

    If it is,

    Right click "My Computer"
    Click "Manage"
    Select "Disk Management"
    Right click "Disk Management" and select "Rescan Disks"
    Find your drive in the list in the bottom pane
    Right click it and select "Initialize"
    Add a partition
      My Computer


 

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