wireless USB keyboard fails to wake

RogerR · 28 Feb 2014

Fresh Win7 install on new SSD following SATA OS drive failure.
Logitech wireless keyboard (K800) and mouse (M310) plugged in to case (not hub)
drivers updated
no issues on previous W7 installation

Machine does not wake on keyboard or mouse. If I plug an old wired USB mouse in the machine wakes, but will accept no input from wireless keyboard or mouse.

I've toggled all the windows settings I can find that allow the devices to wake up the machine. Mobo BIOS is set to wake S3 with USB.

There are many threads on the topic and I have read many of them - including the tutorial.

ICIT2LOL · 01 Mar 2014

Roger if you used the Windows driver feature (not a fan) it isn't that goodand I always get drivers from the manufacturer where possible and I think thisis the one for the keyboard that you want

http://www.logitech.com/en-au/support/wireless-illuminated-keyboard-k800?osid=14&bit=64

This is the one for the mouse http://www.logitech.com/en-au/support/wireless-mouse-m310?crid=398&osid=14&bit=64
Try and let us know how it goes if it doesn't do the trick then maybe you might have to reset the BIOS to a default one - I am not sure on that though.

RogerR · 01 Mar 2014

Thanks ICit2lol, it has started working again in its own ... But I'm d/ling those drivers anyway!

ICIT2LOL · 02 Mar 2014

No probs mate:)

bawldiggle · 02 Mar 2014

Batteries?
I spent half a day chasing a dead wireless keyboard. Forgot it has batteries

Layback Bear · 02 Mar 2014

GrayGhost2 been there before.
Now I buy batteries in 32 packs. Never know when you need them.
My Microsoft mouse and keyboards have a blinking light when the batteries are getting low. Does your Logitech mouse and keyboard do the same?

EDIT:

Partition worked just fine.

bawldiggle · 02 Mar 2014

Layback Bear +1

Rechargeable batteries are my solution, provided I remember to "recharge" the dead'ns. Otherwise a frantic dash in the dead of night to buy throw-aways.

RogerR · 09 Mar 2014

Just a followup - the keyboard has rechargeable built-in via USB and an indicator. The Logitech Unifying Software also has a battery tester - very thoughtful and a recommended product.

I never did find out what the issue was but it has been faithfully waking up from the keyboard ever since. Thanks to all who responded.

bawldiggle · 09 Mar 2014

Glad it worked out :)

I discovered (the hard way) charging through PC USB is very weak.