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Windows 7: Lost USB Support - Sort of.....

10 Apr 2014   #1
JLOB

Ultimate-64
 
 
Lost USB Support - Sort of.....

I'm in the middle of re-doing an inherited PC. Going along swimmingly. Haven't deleted the original user yet, but I've got my own setup almost complete. Whatever I just did (changed) seems to have killed the USB ports for thumb drives and rotary or SS USB-attached drives. The mouse dongle works fine, as does a BT adapter I just tried. The insertion and removal tones sound, but no action occurs, nor can I see the drives in "My Computer".

They (USB-2 and USB-3 ports) were working properly twenty minutes ago so I'm SURE it's something inadvertent (stupid) that I did. I'm at a loss.

Any (and all) thoughts would be appreciated.

Thanks.

JLOB


My System SpecsSystem Spec
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10 Apr 2014   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

If I understand, it's USB sticks and USB HDDs and SSDs that won't work now?
Can you describe in detail what you did do? Apparently the USB ports still function since the mouse and BT dongle do.
My System SpecsSystem Spec
11 Apr 2014   #3
JLOB

Ultimate-64
 
 

If I knew what I'd done I could probably reverse it. I was tweaking various settings, autoplay being one of them, and it just happened. My problem is that I tend to be in a rush about this stuff and, as now, get in trouble! I can always re-install but that;s a real pain after all the work I've put in. THan ks for any ffurther thoughts.

ps: Win 7 Pro

J>
My System SpecsSystem Spec
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11 Apr 2014   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Read this and go through the steps carefully.
USB Driver - General Fix for Problems
My System SpecsSystem Spec
13 Apr 2014   #5
JLOB

Ultimate-64
 
 

Thanks. That worked. I'll keep this in mind for the next time.

J.
My System SpecsSystem Spec
13 Apr 2014   #6
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good to know, thanks for letting us know.
My System SpecsSystem Spec
Reply

 Lost USB Support - Sort of.....




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