Windows 7: "Device driver software was not successfully installed"

Midnitecowboy · 23 Apr 2014

I have the same problem. Dell inspiron win 7 home premium 64bit. Last week tried to connect galaxy (Android) tab to copy files. Done this many times before no problems. But now the tab is not recognised (still charges). Yest tried other Android phones same problem. Reinstalled drivers and restarted multiple times w no success. Upon checking driver installation status, showed installing HP B110 (my printer), which failed. Puzzled but thought Ok, I'll unplug my printer USB and while I'm at it unplug all USB devices, the only other one was the wireless keyboard n mouse USB. Ran reinstall Android drivers and got Err msg for printer AND wireless keyboard and mouse. All failed. Now the bloody keyboard n mouse don't work. Ran hardware device troubleshooter many times. Same Err, can't find driver for printer (which still works Btw) and installation failed for wireless keyboard and mouse. Tried to reinstall keyboard and mouse driver from device control panel, and got the Err msg 'windows found software for your device but couldn't install it. USB composite device. Access denied'
Can't use keyboard or mouse. The pc is touchscreen hah

Midnitecowboy · 23 Apr 2014

The pc is touchscreen help please. I notice several people have this problem recently and no solution n Google

Midnitecowboy · 23 Apr 2014

Also cannot install any optional updates from Windows update

Midnitecowboy · 23 Apr 2014

ICit2lol said:

Reece mate maybe it might be worth running these just to eliminate a few things

https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

https://www.sevenforums.com/tutorials/433-disk-check.html

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer – delete any rubbishthese find.

Yes!!! It works! After installing and running the 3 spy/mal/ad ware removal tools I could install the driver
without any problem and my wireless keyboard and mouse works! Joy!
Will try the Androids tmr. Looks like it was some mfkg malware that wasted half a day of my life.
Icit2lol you are a legend!!!

ICIT2LOL · 23 Apr 2014

No legend mate just an ordinary pleb LOL!! the ADW probably was the one that sorted something.
They are worth keeping as on call scanners anyway and using on a say a weekly basis - most of us do.

If you are interested in making the most out of 7 this is my bible

Optimize Windows 7

Wonder Reece · 24 Apr 2014

Hey all,

Sorry I've been busy the last few days; I haven't tried your solution yet ICit2lol but I should be able to tomorrow. I just wanted to check in now so you all know I haven't disappeared. Judging by the responses, it's looking like it may be a winner, so looking forward to trying it.

UPDATE: It works! I used every link you sent ICit2lol and scanned with all those methods, restarted, downloaded the drivers and voila. Thank you so much; you actually are a legend.

Anyone have any good recommendations for free webcam recording software?

ngaynang111 · 29 Apr 2014

ICit2lol said:

Reece mate maybe it might be worth running these just to eliminate a few things

https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

https://www.sevenforums.com/tutorials/433-disk-check.html

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer – delete any rubbishthese find.

Hi man, I must reg a nick to thank u. U help me so much. My new driver worked but somehow the Malwarebytes Anti-Malware only can install but can't be run. i'm usnign win 7 ultimate X64. A little upset but ok because my computer work again right now. Thanks again :). U'r truely a ledgen :V

ICIT2LOL · 30 Apr 2014

Ok mate you might try uninstalling the Malwarebytes and reinstalling it - probably just a glitch with the first install usually it is trouble free.
Having said that it is not essential but a lot of us use this on a regular basis so handy to have.
There are other security runs that are good too but they are for when MBAM (Malwarebytes) don't find anything.

But pleased I could be of some assistance post anytime if you get into strife:)
https://www.malwarebytes.org/ < untick the trial version if offered.

wimpos · 05 May 2014

I have been struggling for 10 hours installing a usb remote control (Philips)... when ICit2lol finally fixed it.
I almost ate my shoe and kicked my laptop through the window. Life saver!

Many many thanks

ICIT2LOL · 06 May 2014

wimpos said:

I have been struggling for 10 hours installing a usb remote control (Philips)... when ICit2lol finally fixed it.
I almost ate my shoe and kicked my laptop through the window. Life saver!

Many many thanks

Hello and welcome wimpos glad it got fixed but next time mate post your own thread it will get attention far more quickly then digging through threads to find something that has gone wrong with your stuff:)

Download and use these as regular tools you will find them all very useful for future use

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer – delete any rubbishthese find.

Plus CCleaner is just a must have http://www.piriform.com/ccleaner/download <download from piriform and this is a little extra from the tutorial.
https://www.sevenforums.com/tutorials/306648-ccleaner-delete-junk-files.html < when you run the Analyse just go to Options and then cookies and pick and save to the right hand list any cookies that are attached to sites you have passwords with.
see pic