New
#1
WD's Data Lifeguard Diagnostics: Too many bad sectors detected
Western Digital - My Passport Essential SE 1 TB USB 3.0 (WDBACX0010BBK-01)
* The external hard drive was purchased in 2011.
* It was working fine before. I stopped using it for.. 2 months? Recently, I started using it again.. only to experience this problem.
* I've tested the external hard drive on my home laptop and office desktop PC. Experienced the same problems, as listed below:
(0) WD's Data Lifeguard Diagnostics: "Too many bad sectors detected" message, as seen in attachment
(1) Devices & Printers - "My Passport 0740" is detected
(2) My Computer - Sometimes it shows G: drive, sometimes not at all
(3) Partition Wizard - "Bad drive" message
(4) Disk Management -
* If you plug in the external hard drive, and then start Disk Management... only "Connecting to Virtual Service" message.
*If you start Disk Management, and then plug in the external hard drive, "Disk 1 Unknown 931.48 GB Not Initialized; 931.48 GB Unallocated"
(5) Internet: The internet won't work with the external hard drive plugged in
(6) Other programmes: Sometimes programmes will hang with the external hard drive plugged in
Could someone please help with this problem? I have a lot of important data stored inside.
Thank you!