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#1
Local printer won't remove completely
I had a HP Deskjet Ink Advantage 3525 installed. After trouble scanning to my PC I decided to uninstall and then reinstall printer.
I tried removing it from Devices and Printers, now there is a ghost image with exclamation mark remaining behind. If I try to remove that I get "Access is denied, unable to remove device".
When I go to uninstall a Program there are the following:
-HP Deskjet 3520 series Basic Device Software
-HP Deskjet 3520 series Help
-HP Deskjet 3520 series Product Improvement Study
-HP Deskjet 3520 series Setup Guide,
If I try to uninstall any of them I got access denied.
I then tried the following:
-I ran CMD, launched PRINTUI /S /T2 and removed printer driver from there.
-I looked in the registry under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\ Windows NT x86\ Drivers\Version-3\
and
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\,
there was nothing there.
In frustration I deleted the printer's folder in Program Files, now if I try to uninstall under uninstall a program the Windows Installer just hangs.
I still have the ghost image and can't find anything else to try.
Any suggestions will be welcome.
Thanks