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Windows 7: HP Photosmart 8400

30 Oct 2009   #11
Adrian

 
Printer Install

Good morning Joe, since you have a printer install disk with available drivers I suggest the following steps.
  1. Remoce the printer from your system., since its not physically attached power the printer off.
  2. Remove all HP drivers /uninstall the printer from device manager, take out any HP programs using the control panel/add-remove programs.
  3. Reboot the system
  4. Insert the HP installation disk, do not autorun.
  5. Open the installation disk and find setup.exe, right click and view the drop down menu, you will see somthing called view compatability, click on it. Windows 7 will scan it and suggest either Vista, Xp compatability setting. Use the vista. Go up the menu and you will see an option calles "Run as Administartor". Left click on that option.
  6. The installation should now start.
  7. When the prompt tells you to turn on the printer power it up.
  8. Windows should complete the installation.
After you finish let us know how it went.


My System SpecsSystem Spec
.
30 Oct 2009   #12
joed

windows 7
 
 

Quote   Quote: Originally Posted by Adrian View Post
Good morning Joe, since you have a printer install disk with available drivers I suggest the following steps.
  1. Remoce the printer from your system., since its not physically attached power the printer off.
  2. Remove all HP drivers /uninstall the printer from device manager, take out any HP programs using the control panel/add-remove programs.
  3. Reboot the system
  4. Insert the HP installation disk, do not autorun.
  5. Open the installation disk and find setup.exe, right click and view the drop down menu, you will see somthing called view compatability, click on it. Windows 7 will scan it and suggest either Vista, Xp compatability setting. Use the vista. Go up the menu and you will see an option calles "Run as Administartor". Left click on that option.
  6. The installation should now start.
  7. When the prompt tells you to turn on the printer power it up.
  8. Windows should complete the installation.
After you finish let us know how it went.
Will give this a try this weekend. Thanks for your help. I'll let you know how things go.


Joe D
My System SpecsSystem Spec
30 Oct 2009   #13
Adrian

 

10/7 on the side.
Type at you this weekend.
My System SpecsSystem Spec
.

Reply

 HP Photosmart 8400




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