New
#81
The issues aren't related to the new machine, they're all related to trying to recover your data from a faulty drive. It is not always an smooth process.
You understand that faulty drives are faulty right? Slow read times, extremely long read times are expected. You cannot be impatient when working with a faulty drive. A lot of issues are due to being unfamiliar with the processes, new machines, new OSes, different commands, etc.
The Solve PC Issues? Yes ALWAYS bring it up! I can't see what you see.
I don't know what Solve PC Issues means, but will guess that it refers to chkdsk. I don't really like to guess, so please refer to the exact command and give me a link to the post you are referencing.
You were correct to hold off on a repair and ask.
Safely remove the external drive if it is still connected
-> Computer -> right click the drive -> eject or safely remove
then physically disconnect the drive from the USB port
Then restart. If Win8 wants to repair the internal drive, let it.
We'll pick up after that operation is completed - DO NOT interrupt it.
When chkdsk has completed
I'm sure I typed them correctly.
Are you sure the folder name is Gateway HD?
dir c:\ should have listed something
It's possible that you cannot write to c:\
Try it this way
1) Download the attached ListcDrv.bat to your Downloads folder
2) open a command prompt window and type the following
cd downloadsThe batch file writes the output to your Temp folder
ListcDrv
exit
attach the three files to a new post
Temp\cDriveList.txt
Temp\GwHD_list.txt
Temp\cGwHD_acl.txt