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Windows 7: PC wont detect android

26 May 2014   #1

Windows 7 Home Premium 64bit, service pack 1
PC wont detect android

Today I tried to connect my LG 880 to my PC with win 7. The PC dosnt detect the android. Tested it on another PC with win 8, it worked then. Tried to connect a samsung S3 to my PC, that wasnt detected either.
This have never been a problem before on my PC earlier. Also tried different USB cords( all works on the PC with win 8), the USB-symbol appears on the android and in settings for USB on the android "media-sync" is chosen, which is correct when connecting the android to a PC. I tried to connect a philips mp3 player, that has minu usb, not micro usb as the androids I tested. The MP3 player was detected. Some help about why not the androids cant be detected and some advices how to fix it would be great
My System SpecsSystem Spec
26 May 2014   #2

Windows 7 Home Premium 64-Bit

You could try searching your PC manufactures site for updated USB drivers for your system.

Also, could you fill out your specs please?
Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
After doing this your specs will be available in each of your posts. Click on mine in the lower left to see how it should look.
My System SpecsSystem Spec
26 May 2014   #3

Windows 7 Home Premium 64bit, service pack 1


CPU: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz

Motherboard: MSI H55M-E33(MS-7636)

Bios: Default System BIOS

Total memory 4 gb

HDD: (1) WDC WD1002FAEX-00Y9A0 ATA Device (2) Generic Storage Device USB Device (3) TOSHIBA External USB 3.0 USB Device

Soundcard: (1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audio (4) NVIDIA High Definition Audio (5) Realtek High Definition Audio

Graphics card: NVIDIA GeForce GTX 460

OS: Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
My System SpecsSystem Spec

27 May 2014   #4

Windows 7 Home Premium 64bit, service pack 1

Called the shop where I bought my PC 4-5 years ago, they told me to I may have to reinstall windows 7. A windows 7 update may be the reason why any android phone are recognized. They charge, but thats it. Does the update make sense or maybe there is another solution? Tried to download driver for my LG 880 android today, but that didnt help
My System SpecsSystem Spec
27 May 2014   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64

Leave the phone plugged in and then do a windows update and see what pulls up? I trust you read and did install the recommended items below?

LG P880 Support: Find Manuals & Warranty Info | LG UK

Then hit software and updates.
My System SpecsSystem Spec

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