Mouse stop responding


  1. schock
    Posts : 10
    Windows 7 Ultimate 32 bit
       New #1

    Mouse stop responding


    I have a4-tech usb mouse. It was working nice for many month. Now it randomly stops responding lsay freezing and then totally stops. Everytime it does it in this manner.

    I know one thing that makes it work, i unplug my laptop's power and the mouse is back to work.. But this means i can only use it on battery and then when i charge my laptop, mouse stops responding periodically (like usb is being disconnected and connected again) and then just totally stops. This is when i don't see "HID Compliant Mouse" in device manager and "USB optical Mouse" in device and printers.

    I searched for online solution, they said to "uncheck the Allow the computer to turn off this device to save power" in Power Management < Properties < Usb Root Hub < Universal Serial Bus Controllers < Device Manager.. I did that but no help

    edit:




    Last edited by schock; 14 Mar 2014 at 04:51.
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  3. matts6887
    Posts : 1,449
    Windows 7 ultimate 64-bit
       New #2

    I would uninstall the device from the device manager and then reboot and let windows re-detect it. You will have to use the keyboard to manipulate commands until you can get the mouse reinstalled. Seems as if something is causing a glitch to the mouse causing it to freeze like that.
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  4. schock
    Posts : 10
    Windows 7 Ultimate 32 bit
    Thread Starter
       New #3

    The solution that helped was funny.. It was about the supply voltage to battery while charging. I didn't notice one thing, my input power to adapter was varying.. That made mouse plug and unpluged alternatively so i used different outlet for charging and it worked
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