hp 2050 prints a black "splotch" under everything black

  1. Posts : 5
    Win 7 home premium 64-bit

    hp 2050 prints a black "splotch" under everything black

    My 2050 prints color fine, but anything solid black has a black splotch under it as wide horizontally as the black item that gets printed. I have just put a new black ink cart in the printer. Communication between the printer and pc is o.k. I have attached the test page. I printed a text article.
    All text and pictures print ok but every solid black part of the print has a black splotch under it. Could it be the black cartridge. I think the printer is the problem. I have realigned the printheads and cleaned them. to no avail. The attachment is a PDF.

    Thank you.
    hp 2050 prints a black "splotch" under everything black Attached Files
      My Computer

  2. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1

    Have you manually cleaned the print cartridges?
    Instructions here:
    Ink Smears, Smudges, or Splatters on the Printout | HP® Support
    #Step 4
      My Computer


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